Mr. **** provides the best service. I have been working with him for many years. I have other cars from Mazda, Nissan and honda they are good but not as Mr. ****.
3/24/2020
Nancy H. VERIFIED CUSTOMER
Alex is always helpful and informative. He takes time to explain things and keeps me updated. Good customer service
3/24/2020
Made K. VERIFIED CUSTOMER
Gustavo is a good person.. He always help me to make my car in a good condition...
3/23/2020
Josephine H. VERIFIED CUSTOMER
I have two issues.
1) I complained about the chair not being returned properly and was told I just had to “adjust” it. The seat was clearly very sunken/ tilted towards the back rest. I told Dean it looks like it wasn’t placed back correctly. Dean implied that what I was suggesting was impossible because of the chair’s structure saying it only had 4 bolts.
2) The wiper blades that have barely been used (barely rains in Los Angeles) and is just a yr old was “worn out”. This is the second time we leased a corolla, and the first corolla’s wipers lasted 3 years 40,000+ miles without being replaced. He said unfortunately this was not covered because it was only covered for the first 12k miles. Again, it’s a lease and With barely any rain in Cali, I don’t understand why they can’t just replace wiper blades that are clearly poor quality.
Very disappointed with Frontier’s service. Seems like they tell you everything you want to hear just to get you to buy/lease another vehicle but when service comes around, there’s nothing they can do.
3/23/2020
Ester O. VERIFIED CUSTOMER
Thank you for your quick and good service
3/23/2020
Ernestina S. VERIFIED CUSTOMER
Thank you for amazing guest service and always treating guest like family
3/23/2020
Jolie L. VERIFIED CUSTOMER
We always have such a great experience with Alex. We’ll continue to request him as our service advisor for all of our Toyota needs.
3/23/2020
Ignacio A. VERIFIED CUSTOMER
Carlos Lopez made this experience a pleasure.
3/23/2020
James M. VERIFIED CUSTOMER
I will fill out the final form after I pick up my truck on Wednesday.
3/22/2020
Salvador P. VERIFIED CUSTOMER
Very happy with the service
3/22/2020
Steve C. VERIFIED CUSTOMER
Easy to work with.
Great service.
3/22/2020
Neal M. VERIFIED CUSTOMER
Great dealership and service. Thanks for being open today.
3/22/2020
Rene H. VERIFIED CUSTOMER
Yes, completely satisfied. Thanks.
3/22/2020
Louise V. VERIFIED CUSTOMER
Alex has always be so kind and honest with the needs of my vehicle. I trust him completely on his recommendations. He is an asset to your organization.
3/22/2020
Sam H. VERIFIED CUSTOMER
You owe me gas money.
3/22/2020
Dave C. VERIFIED CUSTOMER
Best writer ever
3/22/2020
Gina L. VERIFIED CUSTOMER
Alex was awesome!!! Nicest guy ever!!! Just a great experience thanks to him... He is an asset to your company
3/22/2020
Christian R. VERIFIED CUSTOMER
Jack was extremely helpful and friendly
3/22/2020
Raquel L. VERIFIED CUSTOMER
Jack is very helpful and knowledgable. He went over the items that needs my attention for my vehicle. He isn't pushy or aggressive to try to sell me service that I don't need right away. I am happy to do business with him and Frontier Toyota. Plus he's kind of cute too!