My first years of service were excellent with Julie. The next year was okay, but lacked her special touch. My visit with Lily has restored my feelings about Toyota Servvice with Frontier. I signed a new contract for 2 years of service. I don’t think having your car serviced could get any better than this. Thank you!
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3/13/2020
Racine R. VERIFIED CUSTOMER
Carlos Lopez is always very helpful and very informative. He’s a great service advisor!
Racine R
3/13/2020
Daniel K. VERIFIED CUSTOMER
Doug has been very professional and pleasant every time I see him. On this particular visit, I arrived early, Doug was with another customer, and the agent to his left (toward the service desk) helped me. He was also very professional and pleasant.
3/13/2020
Maria B. VERIFIED CUSTOMER
Thank you.
3/13/2020
Keri C. VERIFIED CUSTOMER
Jack was so nice! It was a pleasure talking to him. He also was very informative and provided information to help me make a decision on which tires to purchase for my car. I would love to meet with him again for future services.
3/13/2020
Sunny S. VERIFIED CUSTOMER
Very good service excellent goof job guys thanks
3/13/2020
Leonor F. VERIFIED CUSTOMER
Just takes to long, good service but need more mechanics especially it was not the weekend and my appointment 2:00 and left after 4:15 maybe no
3/13/2020
Adele M. VERIFIED CUSTOMER
Alex is great professional and helpful
3/13/2020
Eric B. VERIFIED CUSTOMER
Alex was great. But paint sublet service was poor at Gerber collision.
3/13/2020
Nahal S. VERIFIED CUSTOMER
Good service and fast plus nice customer service
3/13/2020
Sharon J. VERIFIED CUSTOMER
Dean is A very nice young man. He made a painful repair check shock as easy as he could. Going in for an oil change and then getting the bad news was not what I expectedAnd patient with me as I have many questions but he answered them satisfactory and was very compassionate about it
3/13/2020
George G. VERIFIED CUSTOMER
Friendly and professional staff. Timely service. Keep up the great work!
3/13/2020
Tiffany D. VERIFIED CUSTOMER
Jack was great. He made sure I was well taken care of, from explaining the repairs and charges to helping me get a shuttle and accompanying me to the cashier at pick-up.
3/13/2020
Joanie R. VERIFIED CUSTOMER
The advisor assigned to me needs more training in customer service. She let me in at her office but she was still talking on the phone and I waited, finally she put it on hold and told me that it takes 2 hours and pointing to me where the shuttle is and will let me know if it’s done and went back to her phone without discussing what’s to be done and how much. She dismissed me already with her still on the phone. I’ve been driving for 26 years and I’ve been with different advisors and I was not treated like this before. Now after 2 hours never heard a call from her so I called and left a message since she was at lunch as I was told. After 30 minutes nobody called me so I called again and still she was not around. Somebody told me that my car is done but it will take 20 minutes for the shuttle to pick me up. Finally she called me back that the shuttle was on the way. Now when I arrived to talk to her she was not in the office. So I went to cashier and stop by at her office again still she was not there. My car arrived and finally she was in the office. I don’t want her to be my advisor again.
3/13/2020
Jackie J. VERIFIED CUSTOMER
Quick service while we waited to replace a dead aux battery on our Prius. A little premature calling us to the pay counter as they were just finishing up. That creates an unnecessary delay for them to drive our car up to the pickup area.
3/13/2020
Susan Y. VERIFIED CUSTOMER
I used to get my 4Runner serviced at Frontier but purchased a Honda to replace it. After using up the free oil changes that came with the car I am back at Frontier! The customer service is so much better!
3/12/2020
Ruthy P. VERIFIED CUSTOMER
Great customer service!!!
3/12/2020
Rj S. VERIFIED CUSTOMER
Thanks to Arshak. Great job, friendly service
3/12/2020
Heon O. VERIFIED CUSTOMER
Excellent service
3/12/2020
Larry W. VERIFIED CUSTOMER
As always, I am treated like family when I bring my vehicle in for service, the techs always perform top quality service along with all service writers and cashiers! I would recommend this dealers to others without a doubt .