Joe **** has been one of the best Service advisors I have had. I moved Cerritos over a year ago and the service I am getting from Joe has been great. I always felt at Cerritos Toyota I was not given the best service. Glad I moved thanks Joe !
12/6/2018
Barinder S. VERIFIED CUSTOMER
Good
12/6/2018
John S. VERIFIED CUSTOMER
Always first class service as usual!
12/6/2018
Arpi S. VERIFIED CUSTOMER
Ever since I got my car back on Saturday 11/17 the usb cable hasn't been working.... there was nothing wrong worthy before. I will need a Saturday appt in the morning to get this checked out please. I sent this as a text the week after the appt but no one replied.
12/6/2018
Mrs Connie. VERIFIED CUSTOMER
I was disappointed it took 3 hours for a 5,000 mile service when I was told it was going to take 1 hour and 30 mins. They were suppose to rotate tires but I don’t see that mentioned in the service paperwork. I was not given an estimate paperwork because the person who took my request did not have a working printer. I had to request status for my car twice.
12/6/2018
Evelyn R. VERIFIED CUSTOMER
Alex is very helpful, explains why some work may need to be done and the pros and cons (air conditioning filter).
He has always been fair and polite and nice.
12/6/2018
Bruce A. VERIFIED CUSTOMER
Outstanding service!
12/6/2018
Aaa Electrical. VERIFIED CUSTOMER
Valerie is always pleasant, receptive and on point when i bring my car in. She is an asset to your company!
12/6/2018
Gumar A. VERIFIED CUSTOMER
Ok
12/6/2018
Raquel G. VERIFIED CUSTOMER
Dane was great he was friendly and i was given great customer service
12/6/2018
Elaine O. VERIFIED CUSTOMER
Carlos is excellent
12/6/2018
Igor D. VERIFIED CUSTOMER
You put a wrong oil in my car I am not satisfied with your services this time and service assistant he said it is ok
12/6/2018
Mr Chad/Samantha. VERIFIED CUSTOMER
Joe is my go to guy at Toyota. I have the best service rep. Thanks for many many years of great service!!
12/6/2018
Diane D. VERIFIED CUSTOMER
Carlos was very pleasant and gave great customer service.
12/5/2018
Bien T. VERIFIED CUSTOMER
Awesome service
12/5/2018
Al S. VERIFIED CUSTOMER
I was very pleased and the cashier was excellent
12/5/2018
Shannon D. VERIFIED CUSTOMER
Always a pleasure!
12/5/2018
Heather D. VERIFIED CUSTOMER
I was told I needed a service that was performed by my mechanic less than six months ago. Also, although I appreciate the shuttle service, the driver drives in an unsafe manner. I came in for a recall and was kept up to date on the progress. Dean did s fine job keeping me apprised of what was going on.