Carlos is very good. He helps me a lot. We talk about the repairs before I make my decision on the repair being done.
11/21/2018
Federico I. VERIFIED CUSTOMER
No communication from advisor, I have to call 3 times and send 2 Text messages to get an answer.
11/21/2018
Cheryl M. VERIFIED CUSTOMER
This was my first time working with Alex. I found him knowledgeable and he returned phone calls promptly.
11/21/2018
Aisha P. VERIFIED CUSTOMER
Joe was very helpful and kept me updated while I was waiting for my car.
11/21/2018
Iqbal A. VERIFIED CUSTOMER
He always goes extra miles thanks for your services.
11/21/2018
Angelita V. VERIFIED CUSTOMER
Douglas took care of my concerns with my Corolla and explained what my next service would be. Thank you!
11/21/2018
Joshua H. VERIFIED CUSTOMER
A+
11/21/2018
Ernesto G. VERIFIED CUSTOMER
Valerie is the best
11/21/2018
David H. VERIFIED CUSTOMER
Valerie is the best
11/21/2018
Jeremy C. VERIFIED CUSTOMER
I had an appointment for an oil change and a recall to update the transmission software. My appointment was at 7:30 am and my car wasn’t ready until 3:40 pm. This rediculous that it took so long for this appointment/service to be done.
11/21/2018
Rakesh L. VERIFIED CUSTOMER
Always good
11/21/2018
Orlando B. VERIFIED CUSTOMER
It took 2 1/2 hours for a simple oil change service inspite of letting them know that I was waiting for it. Absolutely not acceptable level of service, needs to get better service.
11/21/2018
Flo L. VERIFIED CUSTOMER
Joe **** Rocks!
11/21/2018
Christine R. VERIFIED CUSTOMER
Dane is a trusted advisor and always puts customers first.
11/21/2018
Sean L. VERIFIED CUSTOMER
Raul was great! Haven’t received a survey yet, but when I do he is getting 10/10’s across the board!
11/20/2018
Jeffrey S. VERIFIED CUSTOMER
Great job! Thanks again
11/20/2018
Ernesto E. VERIFIED CUSTOMER
Great customer service.
11/20/2018
Karen B. VERIFIED CUSTOMER
Douglas is the best! He’s always watching out for me. If my car is needing something he gives me the option of doing it now or waiting. He always explains everything to me to be sure I understand. I’m so grateful that he’s my rep at Toyota of Valencia.