Brian is very knowlegable,efficient, and above all he treats his cusemers with respect. I am happy to know Brian.
10/30/2018
Mandy L. VERIFIED CUSTOMER
Raul was absolutely fantastic! I was so happy with the information he provided but when I looked at my visor light and saw dark black marks around it, where they changed the light bulb.. that was upsetting. They should know to use gloves when dealing with interiors. There’s black marks on both sides of the light cover and it wasn’t there prior to taking it in. I would give 5 stars for Raul though!
10/29/2018
Ms Stephanie. VERIFIED CUSTOMER
Alex was very nice and helpful. I had a very good experience.
10/29/2018
Ramon Leopoldo. VERIFIED CUSTOMER
Valerie made our service experience very hassle free. Thank you
10/29/2018
Gladys A. VERIFIED CUSTOMER
No need to contact me. I already gave the details of my bad experience to Mr. Franco, service manager.
10/29/2018
Andres O. VERIFIED CUSTOMER
I was promised my vehicle will be ready for pick up at the reception desk on sunday morning. I went to the reception desk on Sunday morning as I wa told and they had no keys or paperwork for my vehicle. I was told to come back the next day (Monday) since the service department was closed on Sunday. I refused and mentioned that I needed my vehicle to get to work the next day. The sales manager mentioned that he will get someon from service to comenopen the door to the office to look for my paperwork and keys. I waited for 3.5 hours before I got my keys to my car back. The reception desk insisted that I needed to pay the $50 oil change before I was given my keys. I asked her that I wasted 3.5 hours waiting on my sons b-day trying to get my vehicle and she is still going to charge me for their mistake. That is ridiculous I have bought 3 vehicles from frontier in the last 3 years . I will consider going to HAMER TOYOTA on my next servixe and purchase this dealership is ridiculous and does not have great customer service.
10/29/2018
Amy R. VERIFIED CUSTOMER
Gus is always very friendly and helpful. My car was done in a timely fashion and I am confident that my car is running better than before.
10/29/2018
Madeline E. VERIFIED CUSTOMER
Brian was very nice. Service was quick and easy!
10/29/2018
Antonio T. VERIFIED CUSTOMER
She’s very helpful and efficient
10/29/2018
Nicolas C. VERIFIED CUSTOMER
Tavo was very friendly and on top of it. He was very helpful.
10/29/2018
Allisyn J. VERIFIED CUSTOMER
The service was one in half the time quoted. Everyone was nice and helpful. A+ experience.
10/29/2018
Jose C. VERIFIED CUSTOMER
Joe has been our service advisor for a few years. Joe is always kind and helpful. We enjoy our good customer/provider relationship.
10/29/2018
Jason H. VERIFIED CUSTOMER
Gustavo is always professional and friendly and very helpful around my schedule. He gets a perfect 10 rating every time for satisfaction.
10/29/2018
Tarang V. VERIFIED CUSTOMER
It was nice experience at Toyota.
Thank you,
10/29/2018
Kody M. VERIFIED CUSTOMER
I had picked up my car and drove it home. There was a note to fix my tire if they could because there was a staple in it. Without fixing it they removed the staple and was letting air out. I got home and went to leave for the night and then had a flat tire. They should've never removed the staple if they couldn't fix it. I am very upset about the service and will now be going else where to get my car serviced.
10/29/2018
Melanie C. VERIFIED CUSTOMER
Super easy and quick service.
10/28/2018
Daniel M. VERIFIED CUSTOMER
Great!!!!
10/28/2018
David G. VERIFIED CUSTOMER
Carlos Lopez has been my service person for many years. He’s honest & trustworthy. I completely trust him with my vehicles.
10/28/2018
Will H. VERIFIED CUSTOMER
I've been working with Brian for the past 3 years. I bring my car in every 5,000. He's great. He always shows me the parts that they removed from my car and he explains the service that's being done.
10/28/2018
Glenn I. VERIFIED CUSTOMER
Thank you Frontier Toyota for going above and beyond to maintain our vehicles.