To be honest, I have had really bad experiences with my past service providers at frontier Toyota. I only came in that day beacause I was too lazy to drive to a different Toyota service center. I have to say Douglas Velasco is the best service provider I have ever had through your company. The last 2 providers I had tried to pressure me into an almost $2000 purchase of a new catalyst. Douglas took one look at it and knew the part was under a warrantee. Well done Douglas Velasco. You single handedly kept Toyota as a company from losing my entire families business. I honestly can’t say enough good things about Douglas. Thanks Doug.
10/11/2018
Kenneth T. VERIFIED CUSTOMER
Brian’s amazing
10/11/2018
Brenda G. VERIFIED CUSTOMER
Raul and the service staff were awesome! It is well worth traveling from Lancaster to enjoy such good customer service.
10/11/2018
Maria G. VERIFIED CUSTOMER
Im always happy to take my car in for service at Frontier. Everyone here is so friendly. Valerie, especially makes it very easy to get my car in and out quickly..
Awesome Job????????
10/11/2018
Lynn D. VERIFIED CUSTOMER
He took care of me and got me the car back quickly to allow me to deal with my appointments for the day.
10/11/2018
Joel P. VERIFIED CUSTOMER
Great
10/11/2018
Geiler R. VERIFIED CUSTOMER
Very good customer service
10/11/2018
Chris S. VERIFIED CUSTOMER
Everything was good up until I paid and waited for my car to be brought to me. I had waited for a while. 2 other people after me were able to receive their car and leave. I had to flag someone down to see what was taking so long to bring me my car. I had the impression they forgot about me.
10/11/2018
Lisa C. VERIFIED CUSTOMER
Quick service, very cheerful and responsive as well
10/11/2018
Mrs Claudia. VERIFIED CUSTOMER
He is always helpful and a pleasure to work with.
10/11/2018
Peter G. VERIFIED CUSTOMER
Valerie was awesome. She kindly helped me resolve the issue with my car. It was a wonderful experience.
10/11/2018
Mr Michael. VERIFIED CUSTOMER
Great service as usual
10/11/2018
Roberta S. VERIFIED CUSTOMER
Brian is spot on with communication and letting me know what is happening is helpful and listens well!
10/11/2018
Anette B. VERIFIED CUSTOMER
As always great customer service friendly staff.
I feel you are like family & care for your customers.
Thank you again I will always come back.
10/11/2018
Jaime N. VERIFIED CUSTOMER
Great customer service!
10/10/2018
Paulette A. VERIFIED CUSTOMER
Raul was very helpful, professional and thorough. Thank you for your exceptional customer service!
10/10/2018
Rakesh L. VERIFIED CUSTOMER
Valerie has been taking care of all the details. Does a great job.
10/10/2018
Theresa C. VERIFIED CUSTOMER
Everybody was extremely helpful from Dean to Ryan to tresa when I had a problem picking up my car into Rosa who drove me home
10/10/2018
Jannie Q. VERIFIED CUSTOMER
As always , excellent service his professionalism are outstanding .
10/10/2018
Noushin B. VERIFIED CUSTOMER
Valerie is truly one of kind. She has a beautiful smile with a wonderful personality and very knowledgeable about cars. I go out of my way to come to this Toyota service. Thank you Valerie for great service I’m a lifetime client because of her.