I appreciate the timely repair. However I received no synopsis of what was found during repair. Chewed wire / wires? Rats nest? I hate to be that crazy customer but I would appreciate more of a summary than “the sensors were replaced”.
10/10/2018
Roger L. VERIFIED CUSTOMER
Ex was very professional and knowledgeable and provided great customer service. His positive attitude will keep me coming back to Toyota for service and my next car.
10/10/2018
Robert W. VERIFIED CUSTOMER
Great job
10/10/2018
Keli K. VERIFIED CUSTOMER
Just a little frustrated with the communication. I left a number of messages & seemed not always to get a response to questions or concerns, both apparently by phone not being answered, nor some texts. Turns out they weren’t always appearing, even tho sent...
10/9/2018
Meloney C. VERIFIED CUSTOMER
He was very nice but the service took way to long . I was told 2 houses and it too over 4. If it was that busy I should have been told maybe 4 to 5 hours or return on a less busy day.
10/9/2018
Changon K. VERIFIED CUSTOMER
It was good
10/9/2018
Ladislao P. VERIFIED CUSTOMER
Great job and customer service
10/9/2018
Anthony S. VERIFIED CUSTOMER
Joe **** is good and helpful. The wait time is too long. I was promised about an hour so i decided to stay but ended up to be 2.5 hours.
10/9/2018
Doug T. VERIFIED CUSTOMER
I had a lovely experience and would like to thank Jose in the parts department for his fantastic service and Dane Jensen for putting the whole thing together! Dane always provides the best experience that brings me back to Toyota
10/9/2018
Angel F. VERIFIED CUSTOMER
Gustavo has always been such a tremendous help and explains everything so that i understand what repairs need to be made. He’s accommodating and helpful and is just a pleasure to work with on keeping my car working right. I would highly recommend him to anyone who needs a qualified and competent person to be their service advisor. I appreciate him!
10/9/2018
Violeta D. VERIFIED CUSTOMER
Raul is the best! He is very thorough and made sure everything I needed for my car was going to get done! He called me right after my car was done gettting serviced and asked if I wanted the wipers to be changed. I completely had forgotten about it but I loved that it was checked and offered the change. I am definitely referring my friends and family to get their car serviced by Raul. Thank you! ????
10/9/2018
Nathan B. VERIFIED CUSTOMER
As always Doug was professional and did a great job
10/9/2018
Paul R. VERIFIED CUSTOMER
Thanks for the excellent service.
Your support for the customer is greatly appreciated
10/9/2018
Alejandro L. VERIFIED CUSTOMER
Douglas is excellent
10/9/2018
Carlos M. VERIFIED CUSTOMER
Great group people today was the first day working with another Service advisor normally I work with Carlos Lopez , but I was extremely happy with Valerie
10/9/2018
Allison P. VERIFIED CUSTOMER
Julie Caruso has always been a pleasure to work with
10/8/2018
Jeremy S. VERIFIED CUSTOMER
Car came back dirtier than I delivered it
Raul was nice
Shouldn’t have had to visit twice in a single week
Refreshments/ambiance aren’t the best
Even though this was a recall there was no option to borrow a car
Don’t like the channels that were on the tv
Cashier that helped me was curt and unwelcoming
Car was returned with seat, mirrors changed
Since picking my car up at least one time I had a problem while accelerating. Almost like something with the transmission had been negatively affected since picking the car up
10/8/2018
Marlin W. VERIFIED CUSTOMER
Great service
10/8/2018
Shannon D. VERIFIED CUSTOMER
Always a pleasure! Great service!
10/8/2018
Stanley C. VERIFIED CUSTOMER
He is excellent. However, you have to improve courtesy shuttle service person.