I want to thank service manager Ruben for taking care of my problem personally and with swift action and great customer service. What I feared would be an
Arduous process he made simple and with timely service.
Please thank Ruben for me.
Mark H
10/8/2018
Alfred S. VERIFIED CUSTOMER
Brian was a fantastic rep and helped me every step of the way.
10/8/2018
Joseph B. VERIFIED CUSTOMER
Good overall service and am appreciative of a short tire inspection afterwards.
10/8/2018
Laura V. VERIFIED CUSTOMER
Brian is wonderful in taking care of my car needs.
10/8/2018
Don D. VERIFIED CUSTOMER
He needs to talk with technician about contacting Toyota to see how to adjust heads up display. It is not aimed at center of driver's seat. I need to lean left to see.
It can be moved up and down, but needs to rotate to the right.
10/8/2018
Benjamin K. VERIFIED CUSTOMER
Excellent customer service by Raul...truck done correctly. Deeply appreciated.
10/8/2018
Dennis G. VERIFIED CUSTOMER
explore ways to make “waiting time” SHORTER.
10/8/2018
Randell S. VERIFIED CUSTOMER
I was very happy with the customer service provided by Raul. I am not happy that my car has had its brake pads changed and is already at 50% wear less than 10k miles later. This excessive wear is just rediculous.
10/8/2018
Shari M. VERIFIED CUSTOMER
As always, friendly service from everyone at Frontier Toyota.
10/8/2018
Nicole Q. VERIFIED CUSTOMER
Gustavo always goes beyond when I come into Toyota to get any type of service done
10/8/2018
Rosemarie P. VERIFIED CUSTOMER
Gus is great!!
10/8/2018
Antonio T. VERIFIED CUSTOMER
Carlos Lopez and Valerie Reynosa has given very good service. They make me chose Toyota to be my primary choice because these kind of people are behind them
10/8/2018
Kristina D. VERIFIED CUSTOMER
Thank you!
10/8/2018
Jeffrey G. VERIFIED CUSTOMER
Speedy service
10/7/2018
Albert M. VERIFIED CUSTOMER
Xlnt
10/7/2018
Douglas W. VERIFIED CUSTOMER
Mr Cortez demonstrates the highest level of attention to quality
As well as providing excellent customer service
He is a great example of why I keep coming back to
Your company and more specifically to frontier Toyota
In Valencia California. Keep up the great work
10/7/2018
Jeffrey P. VERIFIED CUSTOMER
Raul and the entire staff where great.
10/7/2018
Rodel A. VERIFIED CUSTOMER
Satisfied but little bit frustrated that after the initial service on 10/3/18, if did not noticed the coolant fluid dripping it will be a big mess and might damage the engine it’s not just a leak but to yhe rxtent that I placed a glass jar and it was overfilled in the following day. Contacted Douglas on the same day stated the issue he advised to bring back the car the next day in which I need to be absent from work. Spoke to service manager Ruben Franco and take note of the stated problem. Back job done and Douglas told me the reason of leaking was the rubber gasket /o ring seal supposedly need to be changed but the mechanic dis not. In general after the fixed it’s okay but hoping in thw future before you release any vehicle you serviced make sure it is fixed and seevice well. I can’t imagine if the damage get worsened like being stock in the freeway as the engine just shut off etc. also the hassle of taking a time off for work that not supposedly to happen. Douglas is good as he is very apologetic of the incidence.
10/7/2018
B.C. Upholstery. VERIFIED CUSTOMER
Thank , you are the best ; real good service . Excelente