I be genuinely be honest . I was expecting the dealership service department to overcharge me with my 10,000 miles service due on my Corolla. But I was actually satisfied with the service delivered . They let me know about my air cabin filter damage and serviced it with a reasonable price under my Toyota care plan.
I am saying this because I didn’t have the same customer service at the finance department .
Lauren and the techs was clear as day in the service department . They performed as they should.
7/10/2022
Aaron P. VERIFIED CUSTOMER
Jack is the best
7/10/2022
Linda K. VERIFIED CUSTOMER
Jack is always very helpful and kind
7/9/2022
Cindy G. VERIFIED CUSTOMER
Fast, great customer service very friendly.
7/9/2022
Christine B. VERIFIED CUSTOMER
I’m greatful of the service of Toyota dealer here in Valencia. Miss Lauren did awesome Job. Thank you so much ????
7/9/2022
Tim J. VERIFIED CUSTOMER
Lilly took care of all my concerns. Thank you!
7/9/2022
Mark &. VERIFIED CUSTOMER
My wife and I met Jack for the first time on this service appointment. He is professional and personable. We will absolutely schedule our next appointments on both of our cars with Jack.
7/9/2022
Michael W. VERIFIED CUSTOMER
Professional thru -out
7/9/2022
Norm T. VERIFIED CUSTOMER
You have my highest regards I just came over to see what was wrong with my hood latch and ended up fixing it after my usual dealership wouldn’t even talk to me I had to make an appointment I will now becoming to your place for the rest of my servicing thank you Norm
7/9/2022
Prafulla Y. VERIFIED CUSTOMER
I have been coming to this place for last 27 years. It used be personable and pleasant but not this time with Calos Lopez. Did not even change the date for next service I need to bring my vehicle next. It is still showing 7/11/2022. I depend on this label as to when I have to bring next time. But Douglas Velasco and Alex Saenz are great. Since Douglas gone will stick with Alex Seanz. Hope you take my comment serious. Prafulla Y
7/9/2022
Don F. VERIFIED CUSTOMER
Logan is a great service advisor
7/9/2022
Peter H. VERIFIED CUSTOMER
Angel Pineda kept me apprised of my car repair status. I felt my needs were met very satisfactorily.
7/9/2022
Stephen M. VERIFIED CUSTOMER
Angel explained how long it would take & he was spot on . Friendly & informative
7/9/2022
Erlinda J. VERIFIED CUSTOMER
Your Advisor Valerie Reynoso took care of us from the time we walked in to the time we left. She was so Professional, Polite, and Pleasant Attitude.
She was aware that we traveled from Lake Elsinore to Frontier Toyota. She was helpful and guided us to the restroom and shared that there was a Restaurant across the street. Valerie is an Asset to your Team.
7/9/2022
Jingbo W. VERIFIED CUSTOMER
She is kind and helpful. She has great smiles and positive attitude.
7/9/2022
Alberto E. VERIFIED CUSTOMER
Lily was very helpful, explained to me all my questions.
She is a great Service advisor.
7/9/2022
Audrey H. VERIFIED CUSTOMER
Laura was fantastic. Very personable, direct and clear about everything that would be done to my vehicle and the time frame. I would definitely go see her again.