Carlos was very instrumental in taking care of my car’s recall expeditiously.
6/9/2022
Jacky T. VERIFIED CUSTOMER
Great rapport and care from Jack and staff!
6/9/2022
Lilliana S. VERIFIED CUSTOMER
Very Professional took time to talk to us
6/9/2022
Noel S. VERIFIED CUSTOMER
Excellent customer service from Miss.Valerie Reynoso. She's an asset in the company. Thank you.
6/9/2022
Barbara J. VERIFIED CUSTOMER
Thank You very much, as usual, Valerie is awesome!
6/9/2022
Donald B. VERIFIED CUSTOMER
I came into Frontier to have a “Recall Issue” revolved. When I made the call for a appointment Logan told I could in the following morning for the service. When I arrive for the appointment Logan advise it would take approximately 4 Hours to complete service this I had my wife pick me up.
At approximately 1 Pm Logan called to me my car was ready pickup but the parts for the Recall Issue were not available and would take a couple days to come.
My question is, why did Logan have me come to dealership if there was no way they could complete service.
Logan wasted my time and my wife’s also.
We are long time Toyota owners and feel the poor service we received is totally unacceptable.
Please advise your comments to the above
6/9/2022
Wasson, William. VERIFIED CUSTOMER
Angel was very helpful and professional,.
6/9/2022
Kimberly H. VERIFIED CUSTOMER
Manny was very patient and answered my questions thoroughly. He explained the process and duration. I was very satisfied with my experience.
6/9/2022
Carolyn C. VERIFIED CUSTOMER
As usual, Carlos provided prompt service and suggestions/advice that were timely and thoughtful, showing his experience not only with Toyota vehicles, but with the individual customers who drive them.
I don’t know what I’ll do if/when Carlos retires !!!
6/9/2022
Philip E. VERIFIED CUSTOMER
Manny did a great job helping me!
6/9/2022
Michelle B. VERIFIED CUSTOMER
The entire experience went above and beyond as always.
We are so grateful for Frontier Toyota.
Thank you!!!!!
6/9/2022
Paola T. VERIFIED CUSTOMER
Everything was great! Dean was very nice and made sure to tell me what they were going to do with the maintenance and when certain maintenance issues would be required! Very informative!
6/9/2022
Adrienne M. VERIFIED CUSTOMER
Thank you again for outstanding service Valerie! Hello Jack always great to see you. Love coming here for service for my vehicles. I will only buy Toyotas mainly for the great service after I buy them. Thank you again Adrienne M
6/8/2022
Tony P. VERIFIED CUSTOMER
Jack was great!
6/8/2022
Pav C. VERIFIED CUSTOMER
She is a very good at what she does I wouldn’t change my service advisor, she always smiles and she take good care my vehicles I give her a 100 out of 10 she is the best
6/8/2022
Christian S. VERIFIED CUSTOMER
Always great service. Made sure my truck was up to date and all warranty recall services were completed
6/8/2022
Donald O. VERIFIED CUSTOMER
NONE
6/8/2022
Guillermina P. VERIFIED CUSTOMER
No me gusto porque me dijo que no había transporte y mire que si había las otras personas hacían sentir bien .
6/8/2022
Eleanor F. VERIFIED CUSTOMER
Valerie is great and very helpful!
6/8/2022
Carol P. VERIFIED CUSTOMER
Carlos was very professional,
Efficient, listened to my concerns and answered all my questions. The technicians serviced my car in a timely manner.