Dan is the best service writer I have ever had. Very complete with every detail.
5/25/2022
Alina R. VERIFIED CUSTOMER
Brian is a great service representative. Answered my questions and provided courteous suggestions for a follow up service to address further detailed service concerns with my vehicle. I think he did a great job.
5/25/2022
Thomas G. VERIFIED CUSTOMER
Fast service
5/23/2022
Julie M. VERIFIED CUSTOMER
Thanks
5/22/2022
James L. VERIFIED CUSTOMER
The only thing I have a question about is, if we make an appointment at 11:30 to have the oil changed, why do we have to wait 2 hours for it to be finished. That’s what I thought the appointment time was for. To get in at that time and have the work complete. Just curious
5/22/2022
Kenneth G. VERIFIED CUSTOMER
Great service. My truck is running great again
5/22/2022
Apolinar C. VERIFIED CUSTOMER
Angel was very professional and helpful!
5/22/2022
Tyrone L. VERIFIED CUSTOMER
Are you assessed my problem took care of it and made me feel comfortable that I wasn’t out by myself do you have professional people working for you guys are professionals and you’re good at what you do thanks
5/22/2022
Peter W. VERIFIED CUSTOMER
Dan kept us informed of the progress and was instrumental in organizing an after hours pick since we lived in the LA area. Now we know why Tom Bell is a AAA approved facility, because of such helpful and dedicated employees as Dan Burrus.
5/22/2022
Diane C. VERIFIED CUSTOMER
Everyone I came in contact was upbeat, friendly, informative and helpful. Skiler took great care of my car and got me out in a timely manner while being friendly and informative. Laquita has also been very informative and friendly the three times I have visited your establishment. She makes one feel right at home going that extra mile to care for the clients and still be on her job. The manager and service writers have also been a tremendous help in educating me about policies, plans and my car. The lobby is inviting and clean.
Overall, best experience ever! Thank you all!
5/22/2022
Fredy S. VERIFIED CUSTOMER
I make appointment at 7.00 am today May 21 st 2022 and come around 7.05 am then I have to wait 45 minutes until someone taking care so wasting time !!! After that usually service not long as I know but I wait until 9.00 since 7.45 am. After that I look at outdoor and saw my car already in parking spot and I ask the advisory (lady) is my car done yet and she told me stilll waiting and I told her my car already outside and you know I still waiting 20 minutes more since that until i can back home. Not really satisfying to get service to day … I’ll try another Chevrolets service dealer next time.
5/22/2022
Gail H. VERIFIED CUSTOMER
I love the staff at Tom Bell, very personable and professional.
5/21/2022
Edward L. VERIFIED CUSTOMER
Staff that assisted me were very polite. Dan, my service representative was very knowledgeable and provided me with all the information needed regarding my service! Brenda at the cashier was super polite and also answered all my questions! You have an amazing team! Keep up the great work!
5/21/2022
Jeff O. VERIFIED CUSTOMER
Great service advisor. No issues
5/21/2022
Jaime C. VERIFIED CUSTOMER
I got my car at the time I was promised. I was greeted right away by friendly people. And the job was well done on the first time. My only computer is that a little more of a attention with the costumers by letting us know that they haven’t forgot about us. I stood there for over 10 min without been told the service rep will be with me asp. I was done signing docs 30 min from appointment time.
5/21/2022
Paul G. VERIFIED CUSTOMER
Skyler was amazing and very professional!!!
5/21/2022
Teri F. VERIFIED CUSTOMER
My front speakers are still blown out and the TPMS light is still on. Ww'll see what happens next week at my next appointment.
5/21/2022
Robert/Heather W. VERIFIED CUSTOMER
We continue to bring our vehicles here because of Daniel Burrus. Thank you for always taking care of our service needs Dan!