Just unsure why it took 3 hours
for an oil change even with an
appointment.
12/10/2018
Jerardo G. VERIFIED CUSTOMER
Okay
12/10/2018
Anthony E. VERIFIED CUSTOMER
Great Service Good People
12/10/2018
Sheila L. VERIFIED CUSTOMER
Great job!
12/10/2018
Jose C. VERIFIED CUSTOMER
great customer service
12/9/2018
Sandra B. VERIFIED CUSTOMER
Misa did an amazing great job although my bad experience is not because of him. Although I was angry, he managed to stay calm and listen to my concerns. He tried to provide the best service but did not have the appropriate material due to insufficient resources that should be handled by upper management. My appointment was a waste of my time due to appointment regarding my vehicle and no one being able to work on it or examine. I would highly recommend anyone attending service to only go to him in the future.
12/9/2018
Lynn B. VERIFIED CUSTOMER
Annette always does a wonderful job
12/9/2018
Crystal W. VERIFIED CUSTOMER
Hi I'm actually was not satisfied I came in for an oil change and got a car wash in the backseat of my car was completely soaked with water I don't know if I'm going to have future problems if the electric goes out or the button stopped working. I do know that I'm very thankful that a gentleman named Josh who was the manager that day and he was very kind and very helpful so I was unsatisfied to start but later on .I was satisfied I wouldn't mind speaking with somebody about this. I got my money back and I was thinking for that but the I was really upset that I even had to go through that I miss my doctor's appointment that day.. because I had to stay behind because of the situation but Josh is a very good manager and they need more people like that on your team so thank you very much. Is extremely helpful he was rude strongly determined.
12/8/2018
Lisa J. VERIFIED CUSTOMER
Annette is so professional, knowledgeable, and considerate ???? She is always diligent and thoughtful with my automotive needs. I will always come to her for repairs because she remembers me and what my vehicle? needs done
12/8/2018
Joseph L. VERIFIED CUSTOMER
Jan was fantastic. She totally took care of all my needs. Tom Bell should be happy to have her. I am not happy with my buying experience however.
12/8/2018
David A. VERIFIED CUSTOMER
Was informed that my tire needed to be replaced for $370....I had it plugged for free....then I was told my alignment needed adjustment.....also had it checked for free and was informed it was ok.....my work truck has 110000 miles and hasn't needed an alignment......my personal truck has 13000 and you guys said it needed adjustment......
12/8/2018
Gustavo C. VERIFIED CUSTOMER
Easy to talk to and she got my truck back to me before the deadline thanks again!
12/8/2018
Jose G. VERIFIED CUSTOMER
Your are welcome thank you Daniel Burrus yuo guys do it great job thanks again.
12/7/2018
Larry L. VERIFIED CUSTOMER
Excellent as usual. Jan is truely a jem.
12/7/2018
Stephen R. VERIFIED CUSTOMER
Trust that you’re service mechanics will always
be as thoughtful as they have always been when
inspecting vehicles for defects. Thank you.
12/7/2018
Bryan M. VERIFIED CUSTOMER
Exceptional service from Annette and tech
12/7/2018
Harold T. VERIFIED CUSTOMER
Yes
12/6/2018
Oscar S. VERIFIED CUSTOMER
Damon is very customer oriented and explains very well problema with vehicle. I felt happy with his service and hope work done by mechanic matches Damon’s.
12/6/2018
Susan C. VERIFIED CUSTOMER
This visit was excellent. In and out about 1 hr for the first time.
12/6/2018
Gene B. VERIFIED CUSTOMER
I was treated very nice. It was very professional. They answered all my questions. And I think I got a great car.