I asked 2 employees at Tom Bell if the cilajent had been applied in my car seats no one had an answer for me. They just told me that they have a company that is in charge of doing the cilajent on the car for them. So I’m not sure what they did to my car. I paid for the cilajent work because I was told that they apply on the seats to protect them from getting dirty or damage. I’m not seeing a difference on my car seats. Hope they did their job if not I’ll be returning to get it done right.
12/30/2021
Freddie P. VERIFIED CUSTOMER
Thanks Brian for helping me with everything and updating me on my car
12/29/2021
Karen L. VERIFIED CUSTOMER
Very helpful..
12/29/2021
Ron D. VERIFIED CUSTOMER
Thank u for the professional help.
12/25/2021
Jose M. VERIFIED CUSTOMER
Got my car fixed and out the door ready to drive! Thanks! Well done!
12/24/2021
Kristopher B. VERIFIED CUSTOMER
Very good job done took every measure and time to figure out what was going on with my car problem was found I am a very satisfied customer love Tom bell they are the best thank you so much Dan
12/24/2021
Brian S. VERIFIED CUSTOMER
Dan is awesome he always answers his phone and Is there to help. His follow through is impeccable.
12/24/2021
Ron B. VERIFIED CUSTOMER
Good job
12/24/2021
Joe V. VERIFIED CUSTOMER
Service technician spilled oil on the side of the engine. He must’ve forgot to clean up. My truck had a burnt oil odor. I took pictures of it.
12/24/2021
Chris G. VERIFIED CUSTOMER
Thank you for your help
12/24/2021
Tom S. VERIFIED CUSTOMER
Annette was very helpful, and kept us up to date on the repairs. She is the reason that we continue to bring our vehicles to Tom Bell for repairs.
12/24/2021
Kathleena S. VERIFIED CUSTOMER
I am very satisfied with your excellent service at Tom Bell , thank you and I thank Angela for her service and all who work there ! Very satisfied, thank you for everything ! Kathleen’s Scheff
12/23/2021
Debra B. VERIFIED CUSTOMER
Skyler was an excellent advisor. He took the time to fully explain what was needed and what could wait. He was very attentive and kept me informed of what was being done to my car and what the estimated price and wait time was for the service I was having done. Great employee and a wonderful person to work with. Thank you.
12/22/2021
Katie B. VERIFIED CUSTOMER
Very Helpful and texted me everyday and And answered all my questions about my vehicle. Everybody was very helpful and polite and I got my car back very fast after they were done fixing it. Thank you very much!!
12/22/2021
Rena R. VERIFIED CUSTOMER
Daniel was very friendly and had exceptional customer service skills!
12/22/2021
Alfredo N. VERIFIED CUSTOMER
I took a day off work in order to schedule my windshield repair at 11am. I showed up 30 minutes early from 29 Palms to make sure I was on time. The repair didn't start till 2pm. I was in the lobby for well over 6 hours for a job that was supposed to take a couple hours. I was not updated on the situation where I could do something with my unvaluable time. The lack of communication was unsatisfactory and my whole day was wasted. I understand the windshield repair was to be completed by a 3rd party company, but i was not informed whatsoever of the lack of coordination. I expected more from the dealership whom I purchased my truck from. I did not feel like my time was valued.
12/22/2021
Jeremiah S. VERIFIED CUSTOMER
Annette was fantastic! I called Annette and she squeezed me in that day. She was nothing but helpful and extremely nice. I felt taken care of by Annette. I will be coming back here in case I need service on my car again.