Howard is ALWAYS AMAZING! Make sure you treat him well
11/10/2021
Denise L. VERIFIED CUSTOMER
Angela was friendly, helpful and professional!!
11/10/2021
Anna L. VERIFIED CUSTOMER
Excellent customer service skills. Would only want to work with Brian fir future repairs
11/4/2021
David W. VERIFIED CUSTOMER
Daniel Burrus was very helpful
11/3/2021
Josephine G. VERIFIED CUSTOMER
I actually was going to go to a different dealership because I didn’t want to be in a long wait list to have my vehicle checked. However, i still took it to tom bell. After my experience I’m glad I did. Brian has excellent customer service. I never once had to call and check on my truck. He kept me up to date. Which I really appreciate. This was the best vehicle service I’ve received at tom bell and it was because of him. Thank you
11/3/2021
Duane E. VERIFIED CUSTOMER
Communication between your phone telephone staff and your service department leaves a lot to be desired The left hand basically did not know what the right hand had promised
11/3/2021
Michele C. VERIFIED CUSTOMER
Yes, Dan my service writer Always takes Great Care of my cars!!!
11/2/2021
Jose R. VERIFIED CUSTOMER
We had the pleasure of working with Anette Book. She made this process extremely easy for us. We previously had a really bad experience with a dealer in the city of Madera and for some reason we were expecting it to be the same with you guys. We dropped off our truck on Monday and within that same day they had a diagnostic. My truck was completely ready by Thursday (which is extremely impressive). I cannot brag enough of what a great, easy going, professional, but most importantly helpful Anette is. We appreciate her hard work and dedication. Thank you for such an amazing experience.
10/30/2021
Robert K. VERIFIED CUSTOMER
Great service
10/29/2021
Jesse C. VERIFIED CUSTOMER
Well organized, very professional, very friendly, overall a very nice experience!
10/29/2021
Eric J. VERIFIED CUSTOMER
Daniel was great. A pleasure to deal with. I don't like having to complain about anything but when servicing my truck. There was an imprint left on the interior of the cab. Whomever drove or was in my truck left a mark. I didn't call to address it.
10/29/2021
Paul S. VERIFIED CUSTOMER
Service to get my airbag recall done at the dealership was professional as usual. Brian ****did a fantastic job of taking care of me. I will always consider Tom Bell Chevrolet first whenever I need to address issues with my Silverado. Thank you.
10/29/2021
Frederick L. VERIFIED CUSTOMER
The service was fast, friendly, positive atmosphere, and professional.
10/29/2021
Lynda R. VERIFIED CUSTOMER
The problem I brought the car in for is still unsolved.
10/29/2021
Patrick H. VERIFIED CUSTOMER
Service writer greeted me promptly, and was courtiuos. The vehicle service was completed within the estimated time.
10/28/2021
Annette B. VERIFIED CUSTOMER
Great place for service!
10/28/2021
Azucena C. VERIFIED CUSTOMER
Service was good .. took longer then expected but good
10/28/2021
Charles M. VERIFIED CUSTOMER
Thanks for taking the time to try and diagnose the problem with my car.
10/28/2021
Sam P. VERIFIED CUSTOMER
Damon was a huge help!!! Made my experience easier. Thanks Damon