Howard was great and amazing only problem it took 2 hours to complete just an oil change nothing extra....normally I'm out within the hour but this time it took 2 with an appt
7/7/2021
Lori T. VERIFIED CUSTOMER
Always satisfied with Dan...excellent service 5 stars
7/7/2021
Lee P. VERIFIED CUSTOMER
Annette was a pleasure to talk with and very experienced at her job
7/7/2021
John V. VERIFIED CUSTOMER
The recall issue was resolved successfully.
7/6/2021
Janna T. VERIFIED CUSTOMER
I am beyond grateful for the help and advice I received from Damon in the service department. I was lucky enough that Pep Boys discovered my AC issue was under warranty and referred me to the dealership. Then, I was even luckier that Damon was able to squeeze me in, an out-of-towner, so I could continue on my road trip in a rental vehicle. As I head back through Redlands tomorrow to pickup my repaired vehicle, I’m grateful to be able to head back home without having to worry about getting it repaired. Thanks Damon!
7/6/2021
Faustino S. VERIFIED CUSTOMER
Good job Damon, satisfied, thank you!
7/6/2021
Darrel B. VERIFIED CUSTOMER
Everything was great.
7/4/2021
Stacy K. VERIFIED CUSTOMER
Service here is amazing...
7/4/2021
Abdul M. VERIFIED CUSTOMER
Appreciate you guys ????
7/4/2021
Daniel D. VERIFIED CUSTOMER
My battery on my 2018 Silverado was still under warraty, the technician marked it bad on the windshield sticker but he didn’t change it. Nobody let me know the battery was bad. My battery died a month later. I replaced the battery out of my own pocket when it should’ve been replaced for free under warrenty. If it wasn’t covered on warranty I’m sure you would’ve contacted me to replace it, as each and every time I bring it in you try and make me buy something I don’t need, or point out even the smallest thing to charge for.Absolutely unacceptable that this didn’t get changed out under the warranty.
7/3/2021
Joan H. VERIFIED CUSTOMER
Damon was very helpful and kept me informed regarding my vehicle repairs. I felt confident that the root cause of the problem would be addressed as quickly as possible and that only necessary repairs would be recommended.
7/3/2021
Ope A. VERIFIED CUSTOMER
Dan was professional and caring. He went above all to make sure the work was done as promised. He also kept in touch with me regarding the progress of the service. His service was excellent!
7/3/2021
Jonas F. VERIFIED CUSTOMER
Dan was awesome!! He did a great job, was professional and friendly, and I completely trusted him.
7/3/2021
Juniko M. VERIFIED CUSTOMER
Friendly, great seevice
7/2/2021
Paul C. VERIFIED CUSTOMER
????????
7/2/2021
Fernando G. VERIFIED CUSTOMER
Great service from Dan B.and Josh Supervisor. I live between Jessups and Tom Bell you guys rock! Only place to service my Chevy Volt 2014.
7/2/2021
Jennifer G. VERIFIED CUSTOMER
Annette did a great job!
7/1/2021
Odilon B. VERIFIED CUSTOMER
Very Satisfied happy for Exelent Service Clean and nice Fasility
7/1/2021
Charlene T. VERIFIED CUSTOMER
Nice employee that work for you ??. Thank for the service I got