Dan is always a delight when taking our vehicle in for service.
7/1/2021
Deva M. VERIFIED CUSTOMER
Absolutely satisfied with Damon. He did everything and more to assist me. Really disappointed when I first brought in my car and had Annette assist me telling me probably gas I put in. Won’t be able to get me in for at least 2 weeks. May need the car for 2 weeks. Have no loan cars available I said ok but is my car ok to drive I’m driving to Washington state next week. Again Annette advised me she could not assist me. To drive my car till my gas tank is half way full then put in better gas from “Chevron , Shell, Chevron or Mobile. Got a call from Tom Bell the next day my car was seen in 2 days not 2 weeks. Come to find out it was a soft ware glitch which GMC needs to fix. Annette was rude not believing in me. I felt like my concern about my brand new car was interrupting her work day and she was blaming me for my gas selection. I was advised by Tom Bell service that it was not true. Annette made me feel as if my concerns about my car were not important.I give Tom Bell 100 percent satisfaction. I give the employee Annette a zero on customer care concerns and satisfaction I’m sorry. She made me feel like I was stupid and unimportant
7/1/2021
Lana R. VERIFIED CUSTOMER
very satisfied with Annette Book I always make my appointments with her.she always recommends what mt vehicle needs thank you tom bell for having a great employee like Annette.
7/1/2021
Randolph B. VERIFIED CUSTOMER
I was very satisfied with the way things were handled on my car when I brought it in. The people there answered my questions And were curtious. The work was Completed in a timely manner.
6/30/2021
Leigh D. VERIFIED CUSTOMER
HV batteries are dangerously overheating on charge.
6/30/2021
Mary R. VERIFIED CUSTOMER
yes and no...my tires were rotated and i had a nail in one of the tires...in the passengers right front tire..Howard was excellent..
6/29/2021
Paul R. VERIFIED CUSTOMER
Tony was very helpful and professional. Thanks again Tony.
6/29/2021
Agustin H. VERIFIED CUSTOMER
What to thank the chevy family and taking care of my truck and I am satisfied with service that was done with my car I would take it again if needed thanks again
6/29/2021
Joseph V. VERIFIED CUSTOMER
Brian was extremely professional and courteous. I will definitely return to your shop and do business because if him.
6/29/2021
Juan A. VERIFIED CUSTOMER
Great customer service as always. Worth the drive to Tom Bell
6/29/2021
Yolanda V. VERIFIED CUSTOMER
She is awesome. Very helpful.
6/29/2021
Mark J. VERIFIED CUSTOMER
Brian did a awesome job. Are cars were finished on time with great service.
6/28/2021
Richard . VERIFIED CUSTOMER
Annette Book was exceptional, very friendly, knowledgeable and overall was there too help me and answer all my questions.
6/28/2021
Christine F. VERIFIED CUSTOMER
Damon was great. Had everything done on my car in a timely manner and made the experience great. Very helpful and friendly!
6/28/2021
Sansue J. VERIFIED CUSTOMER
Howard was nice. Informative.
6/27/2021
Solana F. VERIFIED CUSTOMER
Always great service at Tom Bell
6/27/2021
Johnny M. VERIFIED CUSTOMER
Howard is cool.
6/26/2021
Troy B. VERIFIED CUSTOMER
Brian ****did his job well. He went above and beyond to get our vehicle repaired for us. Thank you Tom Bell for having and keeping employees that actually like to do their job. Again thank you Brian