Damon is always a pleasure to work with. He keeps you updated on vehicles progress and always able to answer any questions.
5/7/2021
Anthony V. VERIFIED CUSTOMER
Very satisfied with with the service I received from the customer service and the easy process of dropping the vehicle off! Job well done! Thank you!!!
5/6/2021
Joseph G. VERIFIED CUSTOMER
Damon did a great job.
5/6/2021
Tony G. VERIFIED CUSTOMER
Initially reported handle lose on three doors but only fixed two. Need to go back now.
5/6/2021
Alan H. VERIFIED CUSTOMER
Annette Book was great. Thank you.
5/6/2021
Samantha A. VERIFIED CUSTOMER
Dan was awesome! He was really patient with all my questions. I am so grateful that all my questions and concerns were addressed. I also like the new ride system too with partnering with Lyft drivers.
5/6/2021
Jill O. VERIFIED CUSTOMER
Brian was great! Handled everything and communicated well with me about when it was ready to be picked up. Everything was perfect
5/5/2021
Aurora Q. VERIFIED CUSTOMER
Dan was pleasant to work with..everyone was very professional and pleasant...prices were not to bad. Will come again thank you
5/5/2021
Silver C. VERIFIED CUSTOMER
very satisfied with work..
5/5/2021
Charles A. VERIFIED CUSTOMER
Great service
5/5/2021
Ann D. VERIFIED CUSTOMER
Dan in Service was very knowledgeable & helpful. The young man who brought me the remote for my husband’s set of key had broken off end of the transponder and broke the little Hawaiian ???? key ornament. Why???
5/5/2021
Jason M. VERIFIED CUSTOMER
Working with Tony was a delightful experience. He definitely had my best interest in mind.
5/5/2021
Maria R. VERIFIED CUSTOMER
I want to share that unfortunately last time I didn’t have a great experience and didn’t want to go back. I wanted to give you guys another opportunity and I have to really thank Tony Esposito for making the best experience Tom Bell Chevrolet. He answered all my questions and gave me the best customer service. I will definitely will be going back and will request him if it’s possible. Thank you
Maria R
5/5/2021
Jerald K. VERIFIED CUSTOMER
Tom Bell is a great place to take your vechile for any type of service or repairs. Great service department that is always willing to help you. Thank you
5/5/2021
Thalia M. VERIFIED CUSTOMER
Back in 2017 I purchased a chevy sonic brand new from their Fontana Lot. As of now I still have less than 50k miles on it. Since November of 2020 I have had countless issues with the cooling system. I had the water outlet replaced in November and the coolant tank replaced in January. Then about 5 weeks ago I go to the Chevrolet in Redlands to find out why my coolant won't stop disappearing. They replace my water pump. A few days later, my car needs the water outlet replaced again! And it was over $500 there was no attempt to make up for my inconvenience. I would never purchase a Chevrolet vehicle again. Stay away from Chevrolet vehicles.
5/5/2021
Caryn B. VERIFIED CUSTOMER
Oil & filter change went good as planned.
I’ve had problem with intermittent wind noise with the driver’s window. Tom Bell service says they don’t hear it. I brought a small battery powered leaf blower so we all could hear where the wind makes the noise. When I left all was good, John the shop foreman heard it and all was good.
Until I was told nobody could hear the wind coming in. I was told they couldn’t use the leaf blower to locate the wind noise, even though I was asked to bring the leaf blower back in and leave my truck overnight.
It almost seems Tom Bell went to more trouble to NOT try and fix my problem.
I was extremely surprised by what seemed to be an excuse not to try something to fix the problem.
5/4/2021
Sandra D. VERIFIED CUSTOMER
Great customer service, expertise and personality.
5/4/2021
Catherine H. VERIFIED CUSTOMER
Howard was great. I will definitely be back for my next service. Thank you!