Since the first time I met Mr. Burrus he has always been an exceptional service expert!! Redlands Tom Bell Chevrolet is lucky to have such a person on their team. This man deserves a raise. Its not everyday you have the privilege of doing business with such a integral person. He is the only reason I continue to have my vehicle serviced here.
4/16/2021
Juston A. VERIFIED CUSTOMER
Service rep was disorganized, confused by the computer, asked for my info many times even thought I provided it when scheduling the appointment and he still got my name wrong, attempted to add services even though I told him specifically what I wanted, tried to overcharge me, and most importantly I am VERY particular about my truck which was very expensive, they parked it so close to a pos car that I couldn’t even open my door to get in it, I am completely disgusted by the entire process, I will drive twice as far to go anywhere else
4/16/2021
Jean Tarah. VERIFIED CUSTOMER
Very informative of services and estimated time. Very courteous and respectful
4/16/2021
Larry L. VERIFIED CUSTOMER
Dan was great.
4/16/2021
Ray W. VERIFIED CUSTOMER
Timely and highly professional service!!
4/16/2021
Juanita B. VERIFIED CUSTOMER
Skyler was very professional.
4/16/2021
Marcos A. VERIFIED CUSTOMER
Tony did an excellent job in helping me through the entire repair process of my vehicle! Excellent job Tony!
4/16/2021
Andrew C. VERIFIED CUSTOMER
The service was wonderful.
4/16/2021
Frederick(Ozzie K. VERIFIED CUSTOMER
Kept me updated on progress and was a pleasure to work with. Was very satisfied with all work performed
4/15/2021
Diana P. VERIFIED CUSTOMER
Tony E. was very helpful and considerate of my needs with my car, he kept me up to date with everything, I really appreciate the customer service he gave me,
4/15/2021
William H. VERIFIED CUSTOMER
There was an incomplete manifold repair that they were open about & compensated for. Easily to shift blame. That speaks integrity . Thanks Dan Burris & service manager Of TomBell
4/15/2021
Barry E. VERIFIED CUSTOMER
Always taken care of.....
4/15/2021
Fred C. VERIFIED CUSTOMER
Not happy that a brand new GM transmission was replaced in 2017 at 62000 miles and now at 108000 miles the transmission had to be replaced? Only explanation was it needed replacement. No reason or explanation on why or what caused this? My assumption is GM transmissions are lemons or the dealerships service department and mechanics didn’t try to solve the problem. I’m done with Tom Bell Chevrolet and Their service Dept!
4/14/2021
Jr T. VERIFIED CUSTOMER
I noticed two days later that none of my tire sensors are working. Ive been so busy with work I havent had time to go back.
4/14/2021
Claudia G. VERIFIED CUSTOMER
I was completely satisfied with the perfect customer service provided my mr. Esposito. And Tom bell dealership.
4/14/2021
Scott M. VERIFIED CUSTOMER
Kept truck for an extra day, didn't have the parts to complete the recall repair, your system would not allow me to redeem GM points voucher when paying. Not a good experience.
4/14/2021
Marco G. VERIFIED CUSTOMER
Muy buen servicio
4/13/2021
Nicolas R. VERIFIED CUSTOMER
Brian was very friendly, and prompt with his updates on my vehicle
4/13/2021
Michael G. VERIFIED CUSTOMER
Great and fast service. Excellent customer service