Ralph served us beyond expectations. He did an excellent job is letting us know exactly what needed to be done with our vehicle. Thank you so much for such great service.
1/6/2019
Wendy T. VERIFIED CUSTOMER
Nothing on my steering wheel works now and I will have to bring my car back in for you to reset it so that it works. It was all fine before I brought it in.
1/5/2019
Paul H. VERIFIED CUSTOMER
Rik was great as always. He is professional and always seems to genuinely care about our satisfaction.
1/5/2019
DANNY G. VERIFIED CUSTOMER
John is friendly and spot on! Does what he says what he's doing. Great guy.
1/5/2019
Kathy S. VERIFIED CUSTOMER
Tom ALWAYS provides excellent service! I appreciate all of your service team, including the service drivers. They all seem to care about providing great service!
1/4/2019
BRENADINA H. VERIFIED CUSTOMER
Great
1/4/2019
Amy B. VERIFIED CUSTOMER
Rik had excellent customer service and made me feel important. He listened and explain the maintenance needed to be completed. He was very knowledgeable and treated me with the upmost respect. Thank you Rik for a job well done.
1/4/2019
David B. VERIFIED CUSTOMER
Tom was an absolute standup professional. I’ll request him every time
1/4/2019
Suzy B. VERIFIED CUSTOMER
Awesome
1/4/2019
Lydia Z. VERIFIED CUSTOMER
Always Friendly. Great service!
1/4/2019
Derk H. VERIFIED CUSTOMER
Ralph is great to work with!
1/3/2019
Richard P. VERIFIED CUSTOMER
Tom was excellent! Glad I met him.
1/3/2019
Phil M. VERIFIED CUSTOMER
Great experience, fast, efficient and a great price.
Mark was very helpful and knowledgeable.
I made a great decision to take my truck to this dealer for service.
P.S. Thanks for washing my truck too!
1/3/2019
Ataallah S. VERIFIED CUSTOMER
Excellent thanks a lot
1/3/2019
Steve . VERIFIED CUSTOMER
Matt, was good to work with. I was very pleased with the overall service with the service and parts departments.
1/3/2019
Terri . VERIFIED CUSTOMER
Tom is always helpful and professional
1/3/2019
Aisha S. VERIFIED CUSTOMER
Thank you for your efforts and professionalism.
1/3/2019
Brian L. VERIFIED CUSTOMER
Tom was very abrupt and short when I asked questions. I asked "why it usually breaks" his response was "well we aren't going to disassemble the parts to find out" and I said that I know that but what usually causes that? He said "an electrical problem"
And when I asked at the end why it was so expensive, and his response was "because that's the price"
Versus explaining the bill or telling me what they had to take apart he was just short and said that "I don't know, I'm not a mechanic, but the guy who worked on it was a 30 Year journeyman so he knows what he's doing"
I usually see Nate Westenskow (he is amazing and should be given a raise/reward) because he is able to answer any question, and if he doesn't know the answer he will do his best to find out. And very personable.
Tom was the opposite of personable and welcoming. If it was the summer and I didn't absolutely need to have the blower and resistor replaced immediately I would've waited to see Nate.
But no-one can be without heat in the winter.