I love the service at Lhm Chevy
And the service manager is dreamy
12/8/2018
JASON . VERIFIED CUSTOMER
Tom is always great to work with! He sets the gold standard for customer service!
12/8/2018
William O. VERIFIED CUSTOMER
Great service and very efficient
12/8/2018
Matthew P. VERIFIED CUSTOMER
Nathan was great. I think just overwhelmed. Every time it was time to communicate it took 2 hours which eventually led to me not having my truck for two days. Even called front desk to let nate know I wanted to talk to him and the secretary refused and told me to leave a voicemail: I have done every single thing on this truck through you guys. And just wondering if this is how you treat loyalty. Also I don’t know why it took 400 dollars of labor to put in a gasket.
12/7/2018
Aja P. VERIFIED CUSTOMER
Nathan was awesome! Went above and beyond to help me with my car! Great guy!
12/7/2018
RENE G. VERIFIED CUSTOMER
I was expecting to receive updates on the progress every few days and did not. The communication was not as promised. The repairs seem fine but it took much longer than told up front and no one bothered to communicate the delay or issues indicating why it was taking so much longer than estimated.
12/7/2018
Brian D. VERIFIED CUSTOMER
Thomas is always awesome. Thanks
12/7/2018
CHARLES . VERIFIED CUSTOMER
Nate was very friendly, professional and kept us updated with the progress on our vehicle. He also made some helpful suggestions, that will help us in the future.
12/7/2018
Kadyn L. VERIFIED CUSTOMER
I’ve replaced the phone and cord and yet your saying it’s my phone not the car. This is the worst dealership and i regret buying my car there.
12/7/2018
Mike L. VERIFIED CUSTOMER
Excellent snd honest staff.! Thank you!!
12/7/2018
Evan B. VERIFIED CUSTOMER
Raplh is awesome! Runs @ 110% all the time, glad to have him as my service advisor.
12/6/2018
CHERYL W. VERIFIED CUSTOMER
excellent service. thank you
12/6/2018
Rebeca L. VERIFIED CUSTOMER
TIL is the best! Two cars get serviced here. Would not change a thing!
12/6/2018
Wilson R. VERIFIED CUSTOMER
Friendly staff and did not give up on finding out what was wrong and did not keep pushing forward to solve it
12/6/2018
Geri P. VERIFIED CUSTOMER
Your service people are friendly, courteous, knowledgeable, and very willing to perform excellent service
12/6/2018
Jamie W. VERIFIED CUSTOMER
John is always great never any pressure he's straight forward
12/6/2018
Doug N. VERIFIED CUSTOMER
Rick in the service department went above and beyond, obviously a seasoned veteran!
12/6/2018
Cindy B. VERIFIED CUSTOMER
Nate is very professional and customer service oriented. I appreciate his care of my vehicle and it being serviced appropriately as well as timely. He is so good about explaining everything to me and helping me prepare for future service needs. You are so fortunate to have Nate working in your organization. My husband was a Fixed-Ops Director for many years and would have loved having Nate working with him. Sincerely, Cindy B
12/5/2018
Kate L. VERIFIED CUSTOMER
He was professional, friendly, and didn’t bat an eye when I brought my car in almost an hour early.
12/5/2018
Al H. VERIFIED CUSTOMER
Shane was great. All went well. I was very satisfied. Thank you.