No car wash, which isn’t a big deal, it came in a little muddy. The tires were rotated but the pressure was not adjusted. It makes me wonder what else they didn’t do that they were supposed to. It even states on the sheet they gave me that they adjusted the pressure, twice! The service guy I delt with was pretty good, but didn’t even look up To see if there was a service call on the flow plug. I had to tell him there was one. It would have cost me $170 bucks. He did apologize and say he was glad I mentioned it. All in all I have been treated decent, but do what you say you are going to do. Even the small stuff.
6/27/2020
Greg B. VERIFIED CUSTOMER
Great
6/27/2020
Wyatt S. VERIFIED CUSTOMER
My only complaint is the wash job
6/27/2020
Romo C. VERIFIED CUSTOMER
John was very helpful throughout the entire diag and work performed on the vehicle. I will definitely be looking forward to working with him in the future.
6/27/2020
Peter J. VERIFIED CUSTOMER
Super responsive! They always take a really long time to wash my car though.
6/26/2020
Janine L. VERIFIED CUSTOMER
they checked everything out and the truck runs great!
6/26/2020
Don J. VERIFIED CUSTOMER
The work was done quickly and satisfactory.
6/26/2020
Max W. VERIFIED CUSTOMER
John was a delight to work with. I am always impressed with your team’s communication with customers. It really is a make-or-break skill for a service department. And you rock at it.
6/26/2020
Jan H. VERIFIED CUSTOMER
Professional, on-time, clear communication
6/26/2020
Mike C. VERIFIED CUSTOMER
Was pretty much what I expected. Maybe cut back on appointments until you are allowed to be fully staffed, but the staff is doing a fantastic job.
6/26/2020
Rodney C. VERIFIED CUSTOMER
I asked for tire rotation, and they did not say on receipt that they did or not . I sent text message back to you and nobody answered. Would like confirmation that it was done , it was supposed to be free rotation with 1st service
6/25/2020
Jake P. VERIFIED CUSTOMER
Great communication. Went in for a simple oil change but something else was wrong. They communicated with my wife who had dropped off the truck for me of the situation. They then where sent the wrong part so the service department sent there own guy to retrieve the correct part to get the truck done. Great service.
6/25/2020
Michael D. VERIFIED CUSTOMER
Your people are always very responsive and polite, don’t mind waiting for service to be completed.
6/25/2020
Edward M. VERIFIED CUSTOMER
Always a good job
6/25/2020
Jessica W. VERIFIED CUSTOMER
He is always great.
6/25/2020
Debi E. VERIFIED CUSTOMER
Always a trouble-free visit with LHM Chevy & Tom Scharliw. Everything done & done well, plus fabulous communication. Thanks...we'll be back!
6/24/2020
Terry S. VERIFIED CUSTOMER
Tom is always great !! The service is good !!
6/24/2020
Steve C. VERIFIED CUSTOMER
Rio was very helpful and got my car right in to be fixed and even replaced the battery in my key fob
6/24/2020
NATHANIEL O. VERIFIED CUSTOMER
Rik is conscientious, gracious, and knowledgeable. It’s wonderful to have a Chevrolet expert to provide insight and context. love working with him.