This was my first experience with Audi SF. Everything about this process was fantastic. I have high standards. I previously used Palo Alto Audi and was treated like crap there and will never return. This was a refreshing and fantastic experience. It’s odd but I actually can’t wsit to come back.
3/8/2019
Marta R. VERIFIED CUSTOMER
Being able to talk in Spanish with Klever and his professionalism is what keep me coming to Audi. Why a great person! I hope you are treating him very well! Marta
3/8/2019
Brittany K. VERIFIED CUSTOMER
Love Johnny Lui he was great, and the other guy forget his name, but the fact that he remembered me buying my Aux cord and asked how it worked was awesome. Great people the work there. I will be coming back soon for more services very shortly.
You guys are great!!!! Despite the cost, the service is what matters. The car is running as if she were brand new. Much love to you all especially Mr. Lui.
3/7/2019
Leland F. VERIFIED CUSTOMER
This is my first visit and it was a very positive experience.
We’ll be back
Thank you Frank.
3/7/2019
Jamie P. VERIFIED CUSTOMER
Hector was great! Friendly and respectful
3/7/2019
Nishi G. VERIFIED CUSTOMER
I would want Adam to be more customer friendly and have a smile on his face
3/7/2019
Frank Z. VERIFIED CUSTOMER
Adam was great. Very professional and helpful
3/7/2019
Gary B. VERIFIED CUSTOMER
Frank was easy to work with and handled the repairs and service with ease. I would give frank 19 out of 10!
3/6/2019
Jackie V. VERIFIED CUSTOMER
Hector was awesome, so friendly and helpful!
3/6/2019
Malcolm H. VERIFIED CUSTOMER
IT WAS AN EXCELLENT EXPERIENCE
3/6/2019
Tony T. VERIFIED CUSTOMER
Hector was great, friendly from the moment he greeted me, concise in his explanation of the service and the technician's inspection report, and got me finished up and out the door quickly when I came back to collect the car.
3/6/2019
Lisa R. VERIFIED CUSTOMER
Frank has always been the best service person. I have been trying to get reimbursed for 8 months for a rental car from Royal. I know he will get this taken vare of unfortunately I ask Craig several time via text and phone he said he is would take of it. Nothing was ever rone. I kept emailing him and he stopped replying. He has real bad customer service skills. Craig needs to learn better Cs skills. I am still waiting after 8 months to get reimbursed.
I know Frank will take care of this. I am
Still waiting.
3/6/2019
Madison R. VERIFIED CUSTOMER
Thank you for the timely and consistent communication. I appreciated how your team checked my tire pressures and refilled engine oil at no extra cost. Thanks again.
3/6/2019
Kelly W. VERIFIED CUSTOMER
Jim was great. Communicated clearly and timely. Reached out when he said he would. I appreciate all he does to help me with my Volvo.
3/6/2019
Robert W. VERIFIED CUSTOMER
Did a great job. Guy was on point.
3/6/2019
Travis D. VERIFIED CUSTOMER
Johnny was efficient and friendly.
3/6/2019
TAREK A. VERIFIED CUSTOMER
Frank was great. Very helpful.
3/6/2019
Peter N. VERIFIED CUSTOMER
Ashley did a great job of keeping me updated and service was all excellent. Thank you.
3/6/2019
Dennis M. VERIFIED CUSTOMER
Great service. I was there to get new key programmed and that was done plus you checked levels and tires Thanks. Aldo was quite efficient. Good guy