they were very accommodating and lovely to work with. Would absolutely recommend using hem again.
2/21/2019
Mark M. VERIFIED CUSTOMER
Aldo was great. He paid attention to what I was describing to him, and I was very pleased with the results.
2/21/2019
Paula S. VERIFIED CUSTOMER
This was my first experience with Royal Motors' Service Department and I was very pleased. Everyone was friendly and professional. I had to reschedule a couple of times and that was very easy to do through the website. I appreciated the reminders and the overall level of service. Good job everyone!
2/21/2019
Susan M. VERIFIED CUSTOMER
Royal Motors Service is the BEST!!
2/21/2019
GREGORY J. VERIFIED CUSTOMER
Your service advisors lack technical knowledge but try to pass themselves off as having experience. Time on a job doesn’t always equal ability.
2/21/2019
Chris H. VERIFIED CUSTOMER
She was very nice and personable, explained what was being done.
2/21/2019
Nicholas R. VERIFIED CUSTOMER
Great service, personally felt well treated, kindly and smartly. Technically I'm happy with the work.
Thanks for this inquiry, Nick
2/21/2019
Peter D. VERIFIED CUSTOMER
Jim is always helpful, efficient and cheerful. Good guy.
2/21/2019
JENNIFER B. VERIFIED CUSTOMER
Great service. Best I’ve experienced in San Francisco.
2/21/2019
Daniel W. VERIFIED CUSTOMER
Chris made it a very easy process. No time was wasted and was very efficient in providing updates and quality service!
2/21/2019
Michelle C. VERIFIED CUSTOMER
Johnny is very good at what he does costumer service always a smile he listens to your issue and can solve the ptoblem I appreciate Johnny very much
2/21/2019
Douglas F. VERIFIED CUSTOMER
Craig was very professional, helpful and a pleasure to deal with. Thanks!
2/21/2019
CARLA K. VERIFIED CUSTOMER
Will come again. Great customer service
2/21/2019
Michael C. VERIFIED CUSTOMER
Efficient, friendly and responsive to my concerns. Thank you.
2/20/2019
Nuo X. VERIFIED CUSTOMER
My service experience was very good, thank you !
2/20/2019
Wendy Dale. VERIFIED CUSTOMER
He found a problem with my coolant reservoir, so he was very thorough. I appreciated that.
2/20/2019
Conglei Z. VERIFIED CUSTOMER
Thank Jim for his professionalism. Excellent job.
2/20/2019
Clay M. VERIFIED CUSTOMER
An alignment report was not included with my service receipt (I had a 4 wheel alignment done).
2/20/2019
ERIC D. VERIFIED CUSTOMER
He was very understanding of my circumstances and did all he could to help me out. He went the extra mile within the bounds of his authority.
2/20/2019
Beatrice W. VERIFIED CUSTOMER
Usually I'm reminded by my advisor that rides on Uber can be reimbursed.
This time I forgot nor was I reminded.
The team is efficient but usually very brusque.