Ashley was efficient and friendly. Great to work with.
2/14/2019
GIANCARLO F. VERIFIED CUSTOMER
Jim was very responsive and clear about the service. He was able to accommodate when we wanted to bring the vehicle in and completed the repairs even sooner than he had promised. The whole process was very easy and expertly executed.
2/14/2019
William L. VERIFIED CUSTOMER
Great customer service. Hope to have Craig again, if needed.
2/14/2019
Josh P. VERIFIED CUSTOMER
Chris was great. Clear, informative, and pleasant.
2/14/2019
Lisa R. VERIFIED CUSTOMER
Great service, we will be back!
2/14/2019
Domenic A. VERIFIED CUSTOMER
Excellent service as expected!
2/14/2019
George G. VERIFIED CUSTOMER
Johnny Liu is the man! Professional, fast, efficient, and thorough! I was lucky enough to meet Johnny early on and have always asked for him thereafter. He gets ??????????!
2/14/2019
Clarisse V. VERIFIED CUSTOMER
Thank you, Hector! You were so informative, and a pleasure to work with :)
2/14/2019
Roxanne L. VERIFIED CUSTOMER
Thank you, Aldo!
2/14/2019
Kevin L. VERIFIED CUSTOMER
Making me wait 15 minutes for my car after I get there is kind of annoying. At least have better coffee and a TV screen on if I am going to be stuck there.
2/14/2019
Charles H. VERIFIED CUSTOMER
Excellent service just like all my prior visits. Thank you.
2/14/2019
Larry G. VERIFIED CUSTOMER
Friendly, knowledgeable, and kept me informed
2/14/2019
Pamela C. VERIFIED CUSTOMER
Ashley was a pleasure to do business with.
She was friendly, helpful, and patient with my dumb questions.
2/14/2019
KATHERINE K. VERIFIED CUSTOMER
Very expensive; I’ve never had to pay $900 for labor before. I’m sure it’s not unfair but still got sticker shock. Also I didn’t hear back for the first few days - would be nice to be able to email the advisor like the other advisor.
2/13/2019
Adam B. VERIFIED CUSTOMER
Service at the Service Center was excellent and I appreciated that everything was taken care of. The only frustration I had was that I has to leave 3 voicemails before anyone called me back so that I could make an appointment.
2/13/2019
Yolanda W. VERIFIED CUSTOMER
Jim and team always provide great service - the reason I entrust Royal Motors to care for my vehicle!
2/13/2019
Mardi D. VERIFIED CUSTOMER
Chris was on tome, professional and kind. Excellent t service.