Took my car two days before my scheduled appointment and had it back to me that night! Greatly appreciated.
2/1/2019
Storm C. VERIFIED CUSTOMER
Excellent service, friendly staff, quality work
2/1/2019
Monica M. VERIFIED CUSTOMER
Thank you Hector, I appreciate my tune up and you checking out the squeak or brake sound!
2/1/2019
Jose M. VERIFIED CUSTOMER
I have been taking my vw every 10K mi. and i don't feel the inspections are made properly. Please conact to discuss specifics.
Lou Montoya
****-****-xxxx
2/1/2019
Wayland G. VERIFIED CUSTOMER
Audi of San Francisco is a great service dealership.
2/1/2019
MARC V. VERIFIED CUSTOMER
Great service! Professional and courteous. Thank you Craig!
1/31/2019
Matthew K. VERIFIED CUSTOMER
Thought Chris did an excellent job. Very clear communicator and very sincere. Great working with him
1/31/2019
Doreen M. VERIFIED CUSTOMER
I have had nothing but issues with your service department since I bought my car in June of 2017 I have been so upset every time I had to deal with this department but since hector has been helping me I have a new attitude about the service department at royal im very please with his attention and making sure my issues are taken care of his is very professional and very detailed in his way to explain what is going to happen with my service I truly hope he stays with you if not I’m going to have to find a new place to take my car.
1/31/2019
Stephen T. VERIFIED CUSTOMER
Klever was ruthlessly efficient which I really appreciate! Thanks Steve
1/31/2019
Donald B. VERIFIED CUSTOMER
Excellent service by Christopher. Would recommend Audi to my friends.
1/31/2019
KRISTINA M. VERIFIED CUSTOMER
Johnny is professional and nice. I appreciate him going the extra mile.
1/31/2019
Martin C. VERIFIED CUSTOMER
Adam’s deft use of texting, responsiveness and timely updates provided a seamless, transparent and friendly experience. The only item for improvement was general post payment vehicle pick up wait time of approx 15 mins.
1/31/2019
Michelle H. VERIFIED CUSTOMER
I’m extremely happy with the service I was provided by Jim Yared however I’m becoming extremely frustrated with the chronic issues with my new XC 90 T8.
1/31/2019
Daniel D. VERIFIED CUSTOMER
Aldo was beyond helpful and knowledgeable when it came to the service for my GTI. If I had to bet, I would have guessed he had been working there for at least ten years. Imagine my surprise when I found out he had only been on the job for a few weeks. I know he's new but someone get that man a raise.
1/31/2019
Daniel C. VERIFIED CUSTOMER
Craig went the extra mile in helping me resolve a problem, he exemplifies good customer service.
1/30/2019
Johnny L. VERIFIED CUSTOMER
Excellent service.
1/30/2019
Pamela B. VERIFIED CUSTOMER
He was great, helped me right away and everything went perfectly.
1/30/2019
Monika Y. VERIFIED CUSTOMER
Always get taken care of with Jim.
1/30/2019
Adrian L. VERIFIED CUSTOMER
Car was given to me late even though I text you like you asked 15 minutes before
Car was given to me with my seat moved please let the person who work at the car it doesn’t belong to them
Before you use to give at least a courtesy vacuum and wash nothing above and beyond was performed we are not paying penny’s for the service
But Mr jurado is always corteus and give great customer service
if I have to rate this i will give you a 2 please fix this
1/30/2019
Suey G. VERIFIED CUSTOMER
Very courteous staff and prompt service!
Stellar ***** all around ! ????