Hector was great very communicative about the service and friendly as well. I felt at ease and taken care of.
1/19/2019
Sam B. VERIFIED CUSTOMER
At time of appt I was assured that I would have a loaner. Upon the morning I arrived I was told there was never anything in the system. I was lucky enough that a loaner in the body shop was available. At time of car pick up it took nearly 20 minutes to get my car after I had checked out. Coordination and turn around time can definitely be better compared to other service centers.
1/19/2019
Douglas S. VERIFIED CUSTOMER
Ashley was very efficient and friendly!
1/19/2019
Andy W. VERIFIED CUSTOMER
Great service. quick and responsive.
1/19/2019
Richard P. VERIFIED CUSTOMER
I was called to come pick up my car and then called again later that it needed brake work. This should have been assessed long before and completed same day. Now, I have to wait and pick up after a trip and go to more hassle to pick up.
1/19/2019
Mary P. VERIFIED CUSTOMER
The service is always excellent- more loaner cars or a higher Uber allowance would be appreciated!
1/19/2019
Andrey G. VERIFIED CUSTOMER
Thanks Craig, great job managing my car service
1/19/2019
Mary S. VERIFIED CUSTOMER
Hector was fantastic. He clearly works above and beyond his responsibilities. I look forward to keep working with him!
1/18/2019
Dominic A. VERIFIED CUSTOMER
Excellent job on getting to the service immediately.
1/18/2019
Leonie P. VERIFIED CUSTOMER
He is always efficient, honest and friendlt
1/18/2019
John H. VERIFIED CUSTOMER
Adam was efficient, courteous and helpful. Thanks
1/18/2019
Matthew S. VERIFIED CUSTOMER
Chris is a superior service advisor and it is always a pleasure to work with him! He always answers all of my questions and my car and I always feel well taken care of. Thank you Chris and keep up the good work!
1/18/2019
John J. VERIFIED CUSTOMER
Easy to schedule, easy to drop off, easy to pick up. Thanks.
1/18/2019
Alex H. VERIFIED CUSTOMER
Frank was excellent about keeping me in the loop as the trouble with my vehicle was diagnosed. I especially like how easy it was to text info back and forth. Thanks for the great service.
1/18/2019
Margaret P. VERIFIED CUSTOMER
Very happy with the service and personnel. I was made to feel important. What I had to say was important and they listened. I would highly recommend the company.
1/18/2019
Nino J. VERIFIED CUSTOMER
Dan was fantastic! He is very knowledgeable, friendly, understanding and respectful! He made me feel comfortable and I will be back again!
Thanks
Nino J
1/18/2019
Jack A. VERIFIED CUSTOMER
Awesome customer service best place for car service in the bay area.
1/18/2019
Brandon K. VERIFIED CUSTOMER
Chris was great, service was quick and he even managed to fix my visor for free. Overall great communication and service.
1/18/2019
Stephen M. VERIFIED CUSTOMER
disappointed that car wash is not included with service
1/18/2019
Wendy P. VERIFIED CUSTOMER
Hector was polite pleasant and helpful. A great employee to have. Thanks Wendy