As professional as always, great customer service!
1/3/2019
Walt J. VERIFIED CUSTOMER
Johnny always provides accurate time and expense estimates, and provides detailed answers to my questions. Johnny is an excellent service advisor!
1/3/2019
Sheila H. VERIFIED CUSTOMER
Kinda and clear information.
1/3/2019
Quentin K. VERIFIED CUSTOMER
Flawless and efficient handling of the entire process by Frank.
1/3/2019
Thomas S. VERIFIED CUSTOMER
Great service. I love doing business with you guys.
1/3/2019
Leonard H. VERIFIED CUSTOMER
My interaction with my service person was not great. He did not call when he said he would, and did not provide me with all the information I requested.
1/2/2019
Monica L. VERIFIED CUSTOMER
They scratched my car
1/1/2019
Celeste R. VERIFIED CUSTOMER
Great service, very nice, explained everything. Highly recommend!
1/1/2019
Evan R. VERIFIED CUSTOMER
Thank you for your help!
1/1/2019
Hasia S. VERIFIED CUSTOMER
Hector was a wonderful help during my service appointment. Professional, kind and efficient. I will be bringing my car back to Hector for future appointments!
Thank you!
Hasia S
1/1/2019
Angie G. VERIFIED CUSTOMER
Super courteous and efficien!
12/31/2018
Mike M. VERIFIED CUSTOMER
As usual, another very satisfactory visit to Royal Motors courtesy of Chris’ expert customer service.
12/30/2018
Patrick S. VERIFIED CUSTOMER
Dan was very professional.
12/30/2018
Lior G. VERIFIED CUSTOMER
Outstanding service and amazing support.
Mike and Brendan went more and beyond to provide me the best service.
12/30/2018
Johnathan R. VERIFIED CUSTOMER
The service provided to me by Hector was some of the best customer service I’ve ever had in my ten years of servicing vehicles. Hector was extremely knowledgeable and kept me informed through every step of the service appointment. He contacted the dealership to confirm that I was promised a Car Play upgrade and that I didn’t have a service contract. He thoroughly explained all of my service options and the results of my appointment. He even called ahead to make sure my car was ready for me when I was done paying. All of this was done with a smile while being warm and personable. I hope that I get to work with Hector at every Mazda service appointment. Thank you, Hector!
12/30/2018
Lawrence L. VERIFIED CUSTOMER
Dan was very helpful and follow up when promised.
12/30/2018
Susan E. VERIFIED CUSTOMER
Jim is the very best! Customer satisfaction and service is what he does in spades. Lucky RM for having him.
12/30/2018
Paul W. VERIFIED CUSTOMER
Johnny kept me informed throughout the service process and ensured that I was satisfied with all aspects of my service
12/30/2018
Mahil M. VERIFIED CUSTOMER
Chris was great. Very helpful, informative & a 10/10 for customer service.