It was 80% there, the service person was just a little short when I first came in to drop off car. When I returned to pick up he was a lot more attentive and listening. To his credit I came in with a weird observation so he may be tired of hearing these.
12/11/2018
ERIN W. VERIFIED CUSTOMER
Quick and easy Frank was very pleasant.
12/11/2018
Chris B. VERIFIED CUSTOMER
Knew how much time it would take.
12/11/2018
Robert S. VERIFIED CUSTOMER
thank you!
12/11/2018
Tracy M. VERIFIED CUSTOMER
Friendly, informative, not pushy ( which I hate) and very attentive....great service!
12/11/2018
Kenneth M. VERIFIED CUSTOMER
Dan was AMAZING! Totally felt like he wanted the best for my car. Very clear explanations of my service and was completely open to any questions I had.
12/11/2018
Jeremy C. VERIFIED CUSTOMER
Nice, fast, efficient. Thank you.
12/11/2018
Scott S. VERIFIED CUSTOMER
Craig’s level of service was outstanding. I really appreciate his professionalism. It makes the overall experience better.
12/10/2018
JONAS H. VERIFIED CUSTOMER
Jim was enthusiastic.
12/10/2018
NATALIE P. VERIFIED CUSTOMER
Very professional and friendly service from Hector.
12/10/2018
Janice R. VERIFIED CUSTOMER
Thank you, Chris, for being so responsive and flexible with my service and scheduling needs. I appreciate your patience and expertise.
12/10/2018
Yunqian C. VERIFIED CUSTOMER
Hector is awesome!
12/10/2018
Emily H. VERIFIED CUSTOMER
Very attentive and patient with my questions. Thorough with explanations.
12/9/2018
Sarah M. VERIFIED CUSTOMER
Great customer service. Much better than my last experience.
12/9/2018
Elisabeth C. VERIFIED CUSTOMER
Hassle free experience - in on time and vehicle back when they said it would be. Prompt and courteous.
12/9/2018
Danny L. VERIFIED CUSTOMER
????
12/9/2018
Peggy H. VERIFIED CUSTOMER
Dan was extremely helpful, professional, engaging and went out of his way to explain things as well. As get my extra key fob put back together. Thanks!
12/9/2018
Michele L. VERIFIED CUSTOMER
Minor feedback - no one walked through the service and charges at checkout. Just told where to find the car. It was late in the day and busy so may have been the reason.
No need to call me.
12/9/2018
MIKE M. VERIFIED CUSTOMER
As always, Chris was professional and thorough. Look forward to continuing my relationship with Royal.