I brought in my car twice. In the first time, I was told the software needed to be updated and got updated. However the lights were still on when I got back home. So I brought in for the second time. Now it’s fixed with no further charge. It’s good now.
12/8/2018
Scott B. VERIFIED CUSTOMER
Very pleasant, professional and efficient service experience.
12/8/2018
Matthew L. VERIFIED CUSTOMER
Things were great. Frank (and Craig) are always attentive and i always take my car to royal motors.
12/8/2018
Richard V. VERIFIED CUSTOMER
Best service ever, pleasant experience. Thank you
12/8/2018
CHRIS C. VERIFIED CUSTOMER
Chris Sung is always so knowledgeable, provides clear information and has great communication. Very happy repeat customer.
12/8/2018
KENJI H. VERIFIED CUSTOMER
Jim was on top of everything, right from the start.
It’s the best experience I’ve ever had at a car service shop.
12/8/2018
Grant G. VERIFIED CUSTOMER
Friendly and knowledgeable
12/8/2018
Zea M. VERIFIED CUSTOMER
Thanks for being kind, responsive and thorough!
12/8/2018
Gail K. VERIFIED CUSTOMER
Courteous, competent, car ready for pickup when promised—what more could one ask for?! And extra thanks for changing the batteries in the key fobs.
12/7/2018
David D. VERIFIED CUSTOMER
Jim is fantastic and always a pleasure to work with. His commitment to customer service is easy to see and he delivers at the highest levels.
12/7/2018
William M. VERIFIED CUSTOMER
Very professional and friendly,kept me updated throughout the day
12/7/2018
Jonathan Z. VERIFIED CUSTOMER
Dan did a great job helping me!
12/7/2018
Brian B. VERIFIED CUSTOMER
Service was A+ but wait time to get my car was bad. Johnny who worked with me was very professional/responsive
12/7/2018
Neil R. VERIFIED CUSTOMER
Johnny was courteous and clear in all the information he shared and I appreciated guidance on service package he gave me.
12/7/2018
PETER P. VERIFIED CUSTOMER
Knowledgeable and helpful.
12/7/2018
Robert S. VERIFIED CUSTOMER
Adam was prompt and courteous. He handled all my issues.
12/7/2018
HEATHER N. VERIFIED CUSTOMER
Would have been nice to get a car wash (I didn’t ask as I assumed it would be done).
12/7/2018
Reza F. VERIFIED CUSTOMER
Excellent Service
12/7/2018
Heather Y. VERIFIED CUSTOMER
Hi, I appreciate that you stopped washing cars due to drought but you should still vacuum! We pay hundreds of dollars for Audi service visits and a simple vacuum would be very appreciated! Otherwise, great service!
12/7/2018
KAITLYN N. VERIFIED CUSTOMER
Craig answered all my questions and was very friendly.