My total experience was exceptional, from the friendly acknowledgment from Dwight and the other service advisors at drop-off to the similar experience at pick-up. A far better experience than at Audi of Concord and their awful customer service. Thank you.
10/4/2019
Derek R. VERIFIED CUSTOMER
Dwight was attentive and communicative
A good guy.
10/4/2019
Evan T. VERIFIED CUSTOMER
I requested a tire rotation and my car wasn’t cleaned after service.
10/4/2019
Erik S. VERIFIED CUSTOMER
Ashley was very professional and answered all my questions and concerns perfectly. We’re very happy with the service.
10/4/2019
Christine B. VERIFIED CUSTOMER
Very helpful. Definitely went above and beyond to be helpful.
10/4/2019
George A. VERIFIED CUSTOMER
Great attitude.
10/4/2019
Irene C. VERIFIED CUSTOMER
Chris knew I needed to get my car earlier and helped get it done quickly so I was able to get my car in about four hours
10/3/2019
Tina S. VERIFIED CUSTOMER
My service for the recall was fine at the dealership, but I brought my q5 for the smog check today and it did NOT pass.
I told the service advisor I was going to get a smog check this week and he said it should be fine. The smog person said all the sensors have been reset and I now need to drive between 50-100 miles between 40-60mph.
10/3/2019
Barry B. VERIFIED CUSTOMER
Excellent service!
10/3/2019
Richard V. VERIFIED CUSTOMER
Very response and kept me informed.
10/3/2019
Vinay K. VERIFIED CUSTOMER
Excellent work!
10/3/2019
Joan H. VERIFIED CUSTOMER
JIM Yared, is the MAN!! Ashley rocks and is very knowledgeable! Keep them happy for me. The best customer service EVER.
10/3/2019
Daniel G. VERIFIED CUSTOMER
Thanks for the great service.
10/3/2019
Diana G. VERIFIED CUSTOMER
I come back because of the great service!
10/3/2019
Nina S. VERIFIED CUSTOMER
Always a pleasant experience
10/3/2019
Ilya O. VERIFIED CUSTOMER
Great job as usual
10/3/2019
Karen M. VERIFIED CUSTOMER
Chris Sung was awesome.
10/3/2019
Bre G. VERIFIED CUSTOMER
Will never buy another audi. I’ve bought many luxury vehicles and the difference between real luxury and Audi is service. Call if you care. ****-****-xxxx
10/2/2019
Deirdre H. VERIFIED CUSTOMER
Jim always takes very good care of me and he makes me feel very special and important. I am extremely grateful to have Jim as my Volvo service friend. Thank you, Jim!