Ashley is very thorough and I like the reception each time . Very professional
12/6/2018
Caroline M. VERIFIED CUSTOMER
Dan was extremely helpful- he seemed very eager to be sure that I understood what was included in the service and the results of the inspection
12/6/2018
LOKELANI D. VERIFIED CUSTOMER
Waited a very long time for my car after payment. Missed an important appointment.
12/6/2018
Daniel M. VERIFIED CUSTOMER
Excellent service as always. Keep up the great work.
12/6/2018
Everett H. VERIFIED CUSTOMER
We experienced an unusual sunroof explosion that Dan Merryman determined was caused by a rock. Initially, Andy Hansen personally heard our concern via a Sunday email and promptly responded with referrals to service. Monday morning, Dan inspected the car. Andy, Dan and Klever were very professional, concerned and helpful.
12/6/2018
John R. VERIFIED CUSTOMER
very quick and efficient. Thanks
12/6/2018
Elaine S. VERIFIED CUSTOMER
Thanks for the updates and flexibility in timing of pick up. Greatly appreciate that the work was covered by warranty!
12/6/2018
Ilya K. VERIFIED CUSTOMER
Craig is consistently pleasant and helpful.
12/6/2018
Jocelyn L. VERIFIED CUSTOMER
Appreciated ability to get me my car earlier than planned to accommodate my sick kid!
12/6/2018
Todd T. VERIFIED CUSTOMER
Dan was great. We’ll be back. Not too soon haha
12/6/2018
Mike D. VERIFIED CUSTOMER
Great service today.
12/6/2018
MATTHEW R. VERIFIED CUSTOMER
Dan S. was amazing. This was my first experience with Royal and everything was top notch. Dan was courteous and explained everything to me. Service was prompt and efficient. I will definitely be back for my follow up maintenance.
Thanks!
MATTHEW R
12/6/2018
Nedenia K. VERIFIED CUSTOMER
Ashley made every reasonable effort to address my questions and take care of my car!
12/6/2018
Angela R. VERIFIED CUSTOMER
Craig provided personable and professional service. Thank you, Craig.
12/5/2018
Howard L. VERIFIED CUSTOMER
Great customer service with Klever. Would ask for him again next time!
12/5/2018
CHERYL T. VERIFIED CUSTOMER
Johnny Liu is the best and your techs the best
I am totally satisfied
12/5/2018
Krista K. VERIFIED CUSTOMER
It’s always a pleasure - thank you for checking out my car and getting it back to me so quickly today!
12/5/2018
Michael M. VERIFIED CUSTOMER
Christopher Sung is a fantastic represative for Audi , his service is unparalleled.
12/5/2018
Gregory G. VERIFIED CUSTOMER
Very easy process. Courteous and efficient. And the people in the repair department at the front desk are awesome.
12/4/2018
JOCK Y. VERIFIED CUSTOMER
All of my experiences with Royal Motors have been positive. This one was no exception. The only exception to that is the broken sun visor clips. On past visits to the service center I have asked for them to be replaced but they never were. This time Klever took care of it. Thank you Klever!