Frank has exceptional customer service. He’s helped me many times over the past few years andways seems to go the extra mile to help out and look for ways to help with my automotive needs. Franks a major reason why I keep coming back to royal.
12/4/2018
Mari P. VERIFIED CUSTOMER
Craig is a great rep. He always took care of us and he’s such a nice guy!
12/4/2018
Julie J. VERIFIED CUSTOMER
I appreciated Craig's clear and informative answers to questions I had.
12/4/2018
Helen Y. VERIFIED CUSTOMER
Dan went above and beyond to help me get my tire fixed so my daughter and I will be safe in the car after he evaluated my car tire. The car was done the same day without an appointment and a day ahead of schedule. Thank you so much, Dan!
12/4/2018
Michael Q. VERIFIED CUSTOMER
Christopher was great! Thanks!
12/4/2018
Sarah G. VERIFIED CUSTOMER
Ashley was very welcoming and helpful as soon as I pulled in. She was respectful of my request for pick up time and helped accommodate me throughout the entire process. Ashley was absolutely wonderful to work with today!
Warm Regards,
Sarah
12/4/2018
Michael R. VERIFIED CUSTOMER
Dan was great to work with and very attentive to detail.
12/4/2018
John F. VERIFIED CUSTOMER
Chris was honest and efficient.
12/3/2018
Judy I. VERIFIED CUSTOMER
I've known Jim for many years now and he has been consistently professional, reliable, courteous,and provide friendly service. I can always depend on his fast response by phone or text. He provides great customer service each and everytime. Thank you Jim!
12/3/2018
Kelly L. VERIFIED CUSTOMER
He is our hero! Found our wedding ring that fell down the dashboard crack. Thank you!
12/3/2018
Lina C. VERIFIED CUSTOMER
Hector is very helpful in answering all my questions and keep me posted on the status of my vehicle. Thanks for the excellent service that he has provided.
12/3/2018
Stefanie C. VERIFIED CUSTOMER
Frank was awesome and very helpful!
12/2/2018
Christopher J. VERIFIED CUSTOMER
Sry happy, good service and communication. The original key fob ordered couldn’t be programmed to car. Came back after they ordered another key and had Pre paid service done per recommendation of advisor.
Back after
12/2/2018
Kyle B. VERIFIED CUSTOMER
Best automotive customer experience I have had, without question.
12/2/2018
Graciela M. VERIFIED CUSTOMER
Frank wasn’t very helpful. He gave me an estimate as to when the work would be completed despite the last minute drop off. I received texts and updates. When I returned he was good about walking me through what work was completed and he got me right out of there and back to work. Frank was awesome!
12/2/2018
Peter H. VERIFIED CUSTOMER
Johnny was great and the service met all of my expectations