Frank is always helpful and understanding. I changed my mind several times, because the service needed was quite expensive. He was patient and gave me the details I needed to make a confident decision to move forward with the service.
12/1/2018
Joan H. VERIFIED CUSTOMER
It took 3 days and I wonder if it could have been completed sooner
12/1/2018
Tina C. VERIFIED CUSTOMER
Jim Yared is excellent.
12/1/2018
Mihajlo G. VERIFIED CUSTOMER
Hector was very helpful and made the process so easy!
12/1/2018
Mark O. VERIFIED CUSTOMER
Jim Yared is the best. He consistently provides outstanding service.
Thank you.
12/1/2018
Peter H. VERIFIED CUSTOMER
Fast, thanks!
12/1/2018
Micheal M. VERIFIED CUSTOMER
Dan was great and a very nice guy so he is not the reason why I’m dissatisfied. The bottom line is that I have a 2.5 week old car that gets 10mpg less than what was advertised and what I was told the car will get. 17mpg is pathetic and I’m regretting that I purchased this from you guys. The car itself is great apart from the mileage but I feel like I was lied to. Also, I was never informed that the car needs to be driven 10,000 miles before the fuel consumption levels are accurate to what is advertised (if this even true. I doubt very much that it is)
Please do contact me at your earliest convenience if you’d like.
12/1/2018
BENN A. VERIFIED CUSTOMER
Klever, was very friendly, courteous, and efficient.
12/1/2018
Scott B. VERIFIED CUSTOMER
Amazing service. Best I’ve ever had while dealing with any car-related issue.
12/1/2018
VICTOR Z. VERIFIED CUSTOMER
Very professional staff, clean shop, all good. Thanks.
12/1/2018
Stephen G. VERIFIED CUSTOMER
Great service. I had an energy with my A3 and the service group (Klever) took care of me! Thank you.
12/1/2018
Peter P. VERIFIED CUSTOMER
Chris was very informative, friendly and thorough. Could be more
Impressed with his attitude, knowledge and personality. He obviously enjoys his work!
12/1/2018
Stuart L. VERIFIED CUSTOMER
Very satisfied with Adam. Very unsatisfied with fact no one returned my numerous phone calls to get the service appointment.
12/1/2018
Matthew C. VERIFIED CUSTOMER
She provides excellent customer service!
12/1/2018
Arleigh N. VERIFIED CUSTOMER
Christopher was incredibly helpful. We had scheduled our appointment wrong and he went out of his way to help us without us having to reschedule.
12/1/2018
Racine C. VERIFIED CUSTOMER
He kept me informed and I appreciated that.
11/30/2018
Cheryl H. VERIFIED CUSTOMER
Ashley was Fabulous!
11/30/2018
Joachim M. VERIFIED CUSTOMER
The service was prompt, professional with a personal touch. Craig was great.
Happy Holidays
11/30/2018
Jennifer L. VERIFIED CUSTOMER
Great service
11/30/2018
Robert K. VERIFIED CUSTOMER
I have been a client of Frank’s for a long time. I have one to trust his advice and he always delivers on what he says.