Frank was very helpful in answering my multiple questions and had the customer first mentality.
11/30/2018
Justin T. VERIFIED CUSTOMER
Dan kept me update in in the progress. Really appreciate that.
11/30/2018
Timothy E. VERIFIED CUSTOMER
100% professional and excellent customer service.
11/30/2018
Donald O. VERIFIED CUSTOMER
Frank was very friendly quick professional knowledanld and solved my issue
11/30/2018
Denise D. VERIFIED CUSTOMER
Thorough, friendly, took great care of my vehicle sans the car wash!
11/30/2018
Teresa G. VERIFIED CUSTOMER
Frank did a great job assessing what service my car needed and ensuring it was taken care of expeditiously. Great customer service!
11/30/2018
Sarah D. VERIFIED CUSTOMER
Hector was very sweet and accommodating.
Hard to find customer service like that these days. Well done!
11/30/2018
Anne T. VERIFIED CUSTOMER
Hector was great! Professional, honest, informative and responsive.
11/30/2018
GERRARD F. VERIFIED CUSTOMER
Craig set me up with Rich who rode with me. They were both patient and polite. I felt that they had my best interest in mind. Thank you.
11/30/2018
PAUL E. VERIFIED CUSTOMER
Returned calls within a reasonable time frame.
Did not leave us hanging with questions about diagnosis or repair time. Nicely done!
11/30/2018
Heather S. VERIFIED CUSTOMER
Dan was wonderful! Very helpful and communicative
11/30/2018
IGOR K. VERIFIED CUSTOMER
great service. Ashley was very professional and helpful l. I am still waiting on the rear breaks information you were supposed to request from Volvo.
11/29/2018
TERRY G. VERIFIED CUSTOMER
everyone was very helpful and professional!
11/29/2018
John M. VERIFIED CUSTOMER
Fyi - when i got my car back, it was covered in birdshit! Not very classy
11/29/2018
Mary A. VERIFIED CUSTOMER
Ashley was very courteous and professional when she met me and checked me in. The team, she and Jim kept me abreast of the repair's status, and texted me to let me know my car was ready for pick up. Ashley (and Jim) greeted me when I came to pick up my car, and I only waited a short time before my car was brought down. And my horn works! Thanks for the great team effort
And most of all, repairing my horn!
11/29/2018
DAVID S. VERIFIED CUSTOMER
As always the team is friendly and professional
11/29/2018
Rosalia M. VERIFIED CUSTOMER
I would have appreciated the courtesy car wash after service, this used to happen.
11/29/2018
BARBRO E. VERIFIED CUSTOMER
Jim is the best service manager I have ever worked with and I’m 71 so I’ve experienced quite a few. In this instance in particular he went out of his way to explain the issue and clarify the nature of the repair.
11/29/2018
JAMIE L. VERIFIED CUSTOMER
Frank is very nice, a very pleasant experience overall!
11/29/2018
Jason N. VERIFIED CUSTOMER
Johnny was extremely helpful and dedicated. The only “complaint” I have is, when leasing the car I was told how the car would be cleaned and the tank would be topped off during my services. I was confused as to why that wasn’t done.