Frank Lee is very friendly and helpful. Thanks Frank.
10/11/2018
Tim F. VERIFIED CUSTOMER
Jim always provides the most courteous and convenient service! Updates are provided regularly and the car was ready ahead of schedule. He’s an excellent person to represent high touch customer service.
10/11/2018
Scott E. VERIFIED CUSTOMER
The main problem that I wanted addressed was not fixed
10/11/2018
Weijian W. VERIFIED CUSTOMER
After service, on the way home, something wrong happen, however, when I got my car back, they told me my car is perfect condition. Doesn’t solve my problem at all
10/11/2018
Ryan W. VERIFIED CUSTOMER
Fixed all issues without any problems, got in touch with our extended warranty company and handled everything. Great!
10/11/2018
Geoffrey N. VERIFIED CUSTOMER
Hector was great ... messaging system was not reliable!
10/11/2018
Stephanie C. VERIFIED CUSTOMER
Very smooth process.
10/11/2018
Lawrence H. VERIFIED CUSTOMER
Was polite, quick and got my car back to me in time for my needs.
10/11/2018
Christina H. VERIFIED CUSTOMER
Everything was done on time and with excellent service.
10/11/2018
Laurie C. VERIFIED CUSTOMER
Craig was very friendly and professional.
10/10/2018
Rebecca H. VERIFIED CUSTOMER
Thanks for keeping me updated!!
10/10/2018
Bill L. VERIFIED CUSTOMER
Hector was an excellent SA. he kept me updated everyday until the job was complete and answered all my questions.
10/10/2018
WILLIAM G. VERIFIED CUSTOMER
One way my experience would have improved would be if the relevant parts were in stock back when I received the recall notice or when I made my first repair appointment. Otherwise, receiving automatic notification when the relevant parts had become available would have been a good alternative. After Frank told me that the parts were here and the repairs could be done, we immediately scheduled a visit, and everything on Repair Day happened quickly and smoothly.
10/10/2018
Mark L. VERIFIED CUSTOMER
Fast. A car wash would have been appreciated
10/10/2018
Julie R. VERIFIED CUSTOMER
Adam was extremely helpful and was very patient with all of my questions. Very pleasant experience!
10/10/2018
Jon E. VERIFIED CUSTOMER
Awesome professional great
10/10/2018
GREGORY W. VERIFIED CUSTOMER
The service provided by Hector was excellent. He kept me informed about the status of my car while it was being serviced.
10/10/2018
Suzette S. VERIFIED CUSTOMER
Quick all around and no issue
10/10/2018
Tim C. VERIFIED CUSTOMER
Adam was great. He explained everything thoroughly and clearly. He delivered on his promises.
Thanks Adam.