Chris Snug is an absolute consistent professional each time I take my car, followed up a timely call and my exit papers with Chris is smooth, quick and very pleasant! I feel both confident and assured each time my Audi Q 3 requires service. Chris thank you so much!! Preston Raisin
10/3/2018
HOSAIN H. VERIFIED CUSTOMER
Great working with Dan!
10/2/2018
Jonathan S. VERIFIED CUSTOMER
Mr Foley is a great helper with helping me for three hours from 0700-1000am while I was staying there and provided great customer service. Although when I did come home, my engine light came on. Can I make an appointment to get it checked out?
10/2/2018
Greg T. VERIFIED CUSTOMER
Great service!
10/2/2018
Hanh N. VERIFIED CUSTOMER
All expectations met. Thank you for a job well done.
10/2/2018
Beth S. VERIFIED CUSTOMER
Great service and responsiveness!
10/2/2018
Erik S. VERIFIED CUSTOMER
Thank you. We are Bert happy with the service from Yakov Kiselev.
10/2/2018
Bonnie B. VERIFIED CUSTOMER
Hector explained things clearly and thoroughly. Also, his demeanor was very pleasant.
10/2/2018
Jessica D. VERIFIED CUSTOMER
Adam was great to work with! I was in and out quickly when I dropped my car, and was called by 2:30pm to pick it up. He also came out to help with my MMI system when I thought it wasn’t working...cuz the power was off! Excellent service today, thanks Adam!
10/2/2018
Helen S. VERIFIED CUSTOMER
Best service and extremely attentive. Thanks Chris.
10/2/2018
Jennifer M. VERIFIED CUSTOMER
I’m always happy to see Craig. I think he has been helping me since I bought my car 5 years ago and he makes me feel like I’m special and always takes good care of me and my coche.
10/2/2018
Carl P. VERIFIED CUSTOMER
I was pretty underwhelmed with my service experience at Audi SF. I brought my car in for a recall and on the recall letter it said this service would take 1 hour to complete, and when I called to schedule an appointment I was told that the car would take probably about 4 hours. I dropped my car off at 9:45am and it was not completed until 5:45pm and at that time was told “oh we also close at 6pm
So the car needs to be picked up prior to that”. There was no apology or explanation as to why the car took so long and I just found that to be so rude.
10/1/2018
JACOB S. VERIFIED CUSTOMER
Frank was on top of everything and communicated exactly what needed to get done in a very timely manner. Very professional job by Frank.
10/1/2018
Ilya O. VERIFIED CUSTOMER
Great service
10/1/2018
Cheryl K. VERIFIED CUSTOMER
Sadly, I discovered today how shifty
Camelback VW in Phoenix really was
in regards to my car purchase.
I should have followed my instincts and
not moved forward on the purchase. Sadly,
the distrust of car sales persons’ has returned
And I very seriously doubt I will ever purchase
Or recommend VW. My service in San Francisco
was pleasant and the manager did what he
could. Can’t wait to sell this car.
Cheryl K
9/30/2018
Nina K. VERIFIED CUSTOMER
This time around at Royal I learned few things from Dan. He explained things voluntarily and very clearly, and he also has a great sense of humor.
Thanks for the great experience.
Nina
9/30/2018
DARREN M. VERIFIED CUSTOMER
It could not have been smoother , I drove in left my keys in the car , took a walk around the block and when I came back it was all finished ! Perfect situation .
Thanks again
Daren McDowell
9/30/2018
Cherry P. VERIFIED CUSTOMER
Dan Spagnola has always been my favorite so I was sad when he left but now I’m so pleased he’s back. He’s professional, authentic, and puts the customer first.
9/29/2018
Gary S. VERIFIED CUSTOMER
Very happy that he was able to stay a few minutes past 6 to let me pick up the car.
9/29/2018
Lee H. VERIFIED CUSTOMER
Excellent across the board and extremely responsive and efficient.