It all went smoothly, and Ashley is a great person to work with!
8/20/2019
LEE H. VERIFIED CUSTOMER
Jared and Ashley are fantastic.
8/20/2019
Caleb R. VERIFIED CUSTOMER
Frank was great, as always.
8/20/2019
Barbara O. VERIFIED CUSTOMER
You all ar the best! I have confidence in your work and in your two. Thanks for everything. Barbara O
8/20/2019
Donna N. VERIFIED CUSTOMER
I had an appointment and the parts were not available. Work was not done. I have to reschedule and it was very inconvenient
8/20/2019
Brad N. VERIFIED CUSTOMER
Adam always goes above and beyond. Thanks!
8/19/2019
Christine Y. VERIFIED CUSTOMER
Dwight was very patient with all my questions.
8/19/2019
Saadullah S. VERIFIED CUSTOMER
Friendly service, accurate estimate on time and explaining the reimbursement for Uber / cab. This exceeded expectations
8/19/2019
Shawn L. VERIFIED CUSTOMER
Klever provided great service from start (welcoming me at the repair center and explaining how the Audi area worked on Saturday), texting to keep me posted on progress, to checking me out where he explained the charges, provided a soft copy of the invoice, and confirmed everything was taken care of. Awesome!
8/19/2019
Kieran P. VERIFIED CUSTOMER
Nearly everything was great: from scheduling an appointment to getting a heads up call for pick up.
It would be nice to have the car interior vacuumed and exterior washed (simple) as this is the standard at at least one alternate shop I’m familiar with.
Thanks!
8/19/2019
Ann M. VERIFIED CUSTOMER
Adam was wonderful!
8/19/2019
Jason N. VERIFIED CUSTOMER
Johnny did a great job and was a pleasure to work with as always. He and the team at Royal Auto are always professional, thorough and efficient!
8/19/2019
Ryan D. VERIFIED CUSTOMER
Car has been in the shop 3 times trying to fix the AC which didn't work the moment I rolled off the lot. Was also missing a trunk cover and who knows what else there might be…
8/18/2019
Nina S. VERIFIED CUSTOMER
Wonderful as always! Thank you
8/18/2019
Angela C. VERIFIED CUSTOMER
Very professional service. Thank you
8/18/2019
Carole H. VERIFIED CUSTOMER
Chris Sung is always friendly, knowledgeable,
helpful, and a true professional. He goes out
of his way to explain exactly what is being done
to my car.
8/18/2019
Roxanne L. VERIFIED CUSTOMER
Thank you, Frank et al. for all your help. You are always very nice to work with. I hope to keep this EOS going for many many more miles! It’s a great car!
Roxanne
8/17/2019
Barbara F. VERIFIED CUSTOMER
I worked with Ashley and with Jim Yared. Both were very professional and nice. I could not have asked for more. Upon check out, Jim took the time to show me how to take off and install a new windshield wiper. 10/10 score. Thank you!