Great customer service and awesome attitude!!! Very helpful with all the questions I had.
8/3/2019
Keara F. VERIFIED CUSTOMER
Thanks for everything!
8/3/2019
Jeffrey L. VERIFIED CUSTOMER
Dan was great! Very helpful, thoughtful and genuine.
I appreciate his courtesy.
8/3/2019
Angela W. VERIFIED CUSTOMER
Jim is great! I was disappointed to find my car unwashed and not vacuumed after spending $1,300. If that’s elective service, it would be good to be notified of that.
8/3/2019
Lou C. VERIFIED CUSTOMER
Dan Spignola is a real pro. Friendly and knowledgeable with great customer service.
8/3/2019
Stephen Y. VERIFIED CUSTOMER
Great service. Timely tire installation.
8/3/2019
MICHAEL H. VERIFIED CUSTOMER
Additional, Steven in Sales was very helpful.
Thank you.
8/3/2019
Ethan M. VERIFIED CUSTOMER
He was very helpful , friendly , and calm
8/3/2019
Rebecca M. VERIFIED CUSTOMER
Ashley is fantastic. Very professional, personable and competent!
8/3/2019
Izabella N. VERIFIED CUSTOMER
Yes, perfect as always, thank you
8/2/2019
Edna A. VERIFIED CUSTOMER
Excellent service!
8/2/2019
Stephanie L. VERIFIED CUSTOMER
Timely great job
8/2/2019
Monika Y. VERIFIED CUSTOMER
Jim takes very good care of us!
8/2/2019
Angel G. VERIFIED CUSTOMER
Excelente Atención to consumers make Dan thank you Dan
8/2/2019
Larissa P. VERIFIED CUSTOMER
Chris is the friendliest, nicest, most helpful man! Even my tow truck driver knew him and said “if Chris is there, he will take care of you!” He was so right!
8/2/2019
Thomas F. VERIFIED CUSTOMER
Dan was professional, cordial, knowledgeable and efficient. I appreciate him going above and beyond!
8/2/2019
Eric L. VERIFIED CUSTOMER
please don't contact me. the only reason i brought my car in is because it had a recalled part. I bought the mazda 5 from Royal Auto 6 years ago. But the purchase experience left a very bad taste in my mouth as i found your salespeople to be overly agressive. the only problem is that I really wanted a mazda 5. otherwise i would have gone elsewhere. i remember your service manager brag about Royal being a family owned business. never do that. it makes me want to buy from you less. i'd rather shop from professionals
8/2/2019
Ryan D. VERIFIED CUSTOMER
Some packing materials left in vehicle when I received it. Also missing a trunk cover. Not your fault at all, but the moment i picked up the car the AC didn't work so I already had to take it in for service two days after I got the car. Lastly, seems like the guy who gave me a walkthrough of the car isn't fully aware of how features operate as I've recognized inconsistency since I've had the car a couple weeks now and realize he was just wrong on a few things (not a big one for me, but maybe for other people who don't explore their car's features as much)
8/1/2019
Jethro B. VERIFIED CUSTOMER
I thought you were going to reintroduce car washes at some point-has that been shelved?
8/1/2019
Belinda P. VERIFIED CUSTOMER
Dwight was very helpful especially with suggestion about navigating the excruciatingly inefficient pickup process. Glad to see it's being addressed.