Working with Christopher is always great. He’s all about providing the best customer care. I appreciate the great service, Christopher!
6/20/2019
Kelly M. VERIFIED CUSTOMER
Thanks Aldo! Really appreciate it!
6/20/2019
Georgios A. VERIFIED CUSTOMER
Thank you so much Frank for the personalized attention and your recognition of my loyalty. Appreciate all you did for me.
6/20/2019
Meredith A. VERIFIED CUSTOMER
I appreciated your getting me in quickly (within 1 week of my issue).
6/19/2019
Pamela M. VERIFIED CUSTOMER
Although it took days to get a call back, actually I had to call again. Everything went very smoothly
6/19/2019
Helen K. VERIFIED CUSTOMER
When I made my appointment by phone, I detailed what was needed. This was somewhat summarized by the appointment reminder. I fully expected all the required parts to be available. The recall replacement fuel pump wasn’t available. My car was kept overnight for the part, which was fine. The next day, I picked up my car and drove it away without any consultation. I found that the side mirror light bulb wasn’t replaced. No one said anything. In fact, I thought the representation was that it was replaced. The part was ordered. I now have to make a second trip to the service department. At home, I read the report which states my front tire treads are below minimum. Why didn’t someone call me to discuss this. Instead, I am allowed to drive off your premises with a potentially dangerous condition.
6/19/2019
Marguerite T. VERIFIED CUSTOMER
Jim was awesome as always! Perfect service!
6/19/2019
Kari D. VERIFIED CUSTOMER
The garage was packed and when it was time to pick up my car it was parked on the street (not in a parking spot and at the most awkward part of the street where the lane curves and curb parking ends). It had a random cone alerting other drivers and bicyclists. No one did a walk thru of the car with me upon drop off or pickup. It was like here are your keys now jump in your car while there’s a break in traffic! Go go go! I was also surprised that Audi doesn’t do a little something for customers like vacuum your front floor boards, windex the windshield or give the dash a quick swipe for dust. My former mechanic did that with every visit no matter how big or small the service appointment. It’s the nicest personal touch and great customer service. It made me feel like my car was as much appreciated by their staff as it is by me.
Other than that it was a routine 1st checkup at 10,000 mi.
6/19/2019
Akash P. VERIFIED CUSTOMER
Dan was really helpful.
6/19/2019
Loretta W. VERIFIED CUSTOMER
Jim is such a delight to work - he keeps me coming back.
6/19/2019
James C. VERIFIED CUSTOMER
Good service. Thanks.
6/19/2019
Sung K. VERIFIED CUSTOMER
Johnny was very helpful and knowledgeable
6/19/2019
Victoria S. VERIFIED CUSTOMER
Efficient and courteous service.
6/19/2019
Dmitry S. VERIFIED CUSTOMER
Chris is amazing.. always attentive and helpful. He provided the service expected of an Audi owner!
6/19/2019
Maria E. VERIFIED CUSTOMER
Always a good job.
6/18/2019
Jeffrey M. VERIFIED CUSTOMER
Dwight gave me pricing options so I could get the best value on services I really needed. He didn’t try to oversell me and delivered the car at the time I requested. And I really appreciated the discount.
6/18/2019
Carl C. VERIFIED CUSTOMER
I never take my car anywhere else. Always happy with the service
6/18/2019
William L. VERIFIED CUSTOMER
Jim is the best.
6/18/2019
Paloma F. VERIFIED CUSTOMER
He did a great job helping get my car in and out
6/18/2019
Jim S. VERIFIED CUSTOMER
Frank provides excellent service and kept me informed every step of the way.