Good, efficient and always polite service. Good communication regarding updates on the progress of the work and costs.
5/17/2019
HOWARD B. VERIFIED CUSTOMER
Jim is terrific.
5/17/2019
Stephen S. VERIFIED CUSTOMER
I was unusually impressed with Adam’s high level of service and attuned sense of time.
Also really appreciated the reimbursement for Uber.
Royal Audi definitely has my continued business.
Thank you
5/17/2019
NANCY G. VERIFIED CUSTOMER
Frank is my go to guy! He’s honest and knows my 14 year old Jetta! Excellent customer service!
5/17/2019
Kenneth N. VERIFIED CUSTOMER
Jim is our go-to person for all our Volvo maintenance for the last 15 years. He is professional, trustworthy, and just a really nice person. Thank you, Jim, for the many years of excellent service.
5/17/2019
Kellie A. VERIFIED CUSTOMER
great communication and follow through.
5/17/2019
Heidi S. VERIFIED CUSTOMER
Jim Yared continues to provide exemplary service. He is a star for Royal Motors.
5/17/2019
Micah H. VERIFIED CUSTOMER
Friendly, fast, and accommodating. Really appreciated Adam’s help!
5/17/2019
Andre S. VERIFIED CUSTOMER
He was nice and professional and I was very well satisfied with the way he ver very satisfied with the way he handled business
5/17/2019
Elissa G. VERIFIED CUSTOMER
Like to commend Hector. He is very professional and extremely pleasant to work with!
5/17/2019
Lyra B. VERIFIED CUSTOMER
Dwight was great to deal with.
5/17/2019
MICHAEL T. VERIFIED CUSTOMER
Jim is very knowledgeable and is very helpful with any question that I might have.
5/17/2019
Shirleen R. VERIFIED CUSTOMER
Dan is the best. Patient, thorough, funny, professional, and responsive. Thanks for everything.
5/17/2019
Gregory W. VERIFIED CUSTOMER
Dan was very helpful in getting my car serviced and software updated. He kept me informed of the service progress.
5/16/2019
Katherine P. VERIFIED CUSTOMER
Chris was great, very communicative and prompt! He took time to explain all the aspects of my service and needed repair.
5/16/2019
Katrina K. VERIFIED CUSTOMER
I brought the car in for an airbag recall. The radio / MMI system was working fine when it was brought in. Upon return, it has not. The battery ran down and needed a replacement so we did it. Problem with system still not solved. It goes completely dead. While Dan was helpful, Audi has not taken responsibility for a problem that is more than a coincidence as it only started with the airbag installation.
5/16/2019
Cheryl B. VERIFIED CUSTOMER
always a pleasure working with Christopher- great service.
5/16/2019
ALEXANDRU B. VERIFIED CUSTOMER
Thanks for the loaner. Also like that we could do text updates which made things much easier.
5/16/2019
Geva R. VERIFIED CUSTOMER
Very cordial, prompt, took care of a complaint unrelated to the recall. Reimbursement rounded up to $20. All great!