Chris went above and beyond to figure out what was happening with my car, and then resolved the issue. Thanks, Chris!
5/11/2019
Marian T. VERIFIED CUSTOMER
Thank you for your assistance and prompt service, Hector. ????
5/11/2019
Michelle H. VERIFIED CUSTOMER
All the concierge staff is great. LOVE Dan! He makes even experience worth coming back to Mazda.
5/11/2019
Randi S. VERIFIED CUSTOMER
Dan was great.
5/11/2019
David S. VERIFIED CUSTOMER
Klever knows his stuff, and took great care of me and my car, which is running like a top. Thanks!!
5/11/2019
Robert M. VERIFIED CUSTOMER
Aldo was terrific. Responsive and good follow through.
5/11/2019
Phillip B. VERIFIED CUSTOMER
Thank you for providing great customer service!
5/11/2019
Evelyn R. VERIFIED CUSTOMER
I like the service very much . Hector did a good job
5/11/2019
Edward H. VERIFIED CUSTOMER
Great communication and always professional
5/11/2019
Kim J. VERIFIED CUSTOMER
excellent, thorough, seamless
Thank you
-Kim
5/10/2019
Ricardo C. VERIFIED CUSTOMER
I’m very satisfied with the service
5/10/2019
Crystal D. VERIFIED CUSTOMER
Dan provides excellent customer service. He is very friendly, approachable and thorough.
5/10/2019
Aini K. VERIFIED CUSTOMER
Work was done as promised, on time and complete.
Very satisfied customer.
5/10/2019
Mak T. VERIFIED CUSTOMER
klever always assist us and very helpful. He is one of the reason we bring our car to SF service dept.
5/10/2019
Brenda O. VERIFIED CUSTOMER
Ashley was very accommodating. Thank you Ashley.
5/10/2019
David B. VERIFIED CUSTOMER
As always, I feel at home as so incredibly taken care of. Jim makes me feel like he as you have been and will be part of our family forever.
5/10/2019
Diana S. VERIFIED CUSTOMER
Service was good. Craig was great! Suggestions: Please tell you folks NOT to adjust the seat height, tilt or lumbar settings and steering wheel position in someone's car. I fully understand seat forward/back and mirror settings for safety purposes but the other things are very driver specific and take a long time for the owner to get just right. I am still working on getting back to my preferred setting since I do not have a fancy pants car that resets with a button and I have to manually maneuver everything. Very much appreciated the cab reimbursement. Thank you! Do wonder when I should schedule my next maintenance appointment. Please advise. You might consider adding that information to the invoice/work order.
5/10/2019
David C. VERIFIED CUSTOMER
Service on the car and from my service advisor was excellent and I love that you offer a loaner or offer $20 reimbursement for ride share. BUT I do not like to get my car back dirtier than the way I left it (already dirty) but from mechanics in my chair etc.