Frank is the best! He has helped me for years and I trust him. He is personable and very good at his job!
4/4/2019
Eric W. VERIFIED CUSTOMER
Chris was a great steward of my time, both at check in and check out.
4/4/2019
Marta R. VERIFIED CUSTOMER
He is the reason why I keep going to Audi in San Francisco
4/4/2019
Michael D. VERIFIED CUSTOMER
Great communication, warm, friendly and easy to work with.
Thank you!
4/4/2019
Loc L. VERIFIED CUSTOMER
Very prompt with question, and knowledgeable. Professional with helping me and the process of getting my vehicle under warranty. 10/10 good guy!
4/4/2019
Anne T. VERIFIED CUSTOMER
Hector greeted me immediately and knew exactly why I was bringing my car in. He was friendly, professional,prompt and delivered my car ahead of schedule.
4/4/2019
Ray O. VERIFIED CUSTOMER
Your team at Royal Automotive was absolutely fantastic. Jim greeted me with energy and enthusiasm. After I dropped off my car, I received a text from him just to let me know that he would keep me posted on the progress of my Volvo V90 CC. He gave me a call later to inform me that I needed new rear brakes, which was an expense I didn’t expect but was happy to get this done. When I picked up my Volvo, Amber at the front desk gave me a 15% discount because it was advertised on your website. Unbeknownst to me, I didn’t realize I could save $$ on my brakes. My experience today was terrific! I am a firm believer that people are the competitive advantage. A company that hires great people who treat their customers well are companies who will always have loyal customers. So, count me in as a loyal customer of Royal Automotive. Have a great day. Ray
4/4/2019
Caroline N. VERIFIED CUSTOMER
Chris is super on top of everything always. Very kind, quick to call when things are ready, and professional. Thanks for always providing a great experience!
4/3/2019
Michael C. VERIFIED CUSTOMER
Ashley was very responsive and very detailed in her review of the service required. I was very satisfied and feel she is very professional and concerned for customers. Great job!
4/3/2019
Karen M. VERIFIED CUSTOMER
Great Job
4/3/2019
Paul B. VERIFIED CUSTOMER
the service was wonderful in all regards ONCE I could get through on the PHONE to get in ! so manny lines that all go nowhere....the contrast to the shop was night and day....if it had been an emergency the contact with Volvo who'll have totally failed and I would still be at the accident !
4/3/2019
Napoleon T. VERIFIED CUSTOMER
CHris was excellent!
4/3/2019
Justine S. VERIFIED CUSTOMER
Great customer service! I appreciate the quick service, text updates, online payment option and reimbursed lyfts.
4/3/2019
MICHAEL F. VERIFIED CUSTOMER
Quick, professional,and courteous. Job well done end to end
4/3/2019
David H. VERIFIED CUSTOMER
Very fast and easy drop off experience. Thank you.
4/3/2019
Trent M. VERIFIED CUSTOMER
Jim is a pleasure to work with
4/3/2019
Carol M. VERIFIED CUSTOMER
Friendly, helpful, goes the extra mile
4/3/2019
Andrea H. VERIFIED CUSTOMER
Outstanding service as always!
4/3/2019
Lori T. VERIFIED CUSTOMER
Car was ready on time and service was professional
4/2/2019
Dennis C. VERIFIED CUSTOMER
Chris kept me updated on status of vehicle and thoroughly explained details of the service.