please check ypur calendar...email sent to me said car was ready 3/22...in fact when I went to pick up was told car WASN'T ready until MON 3/25...
Jim continues to be, as always, A+ in taking care of service! he's great in all regards! job well done every time! Harriet
3/23/2019
Rosalinda O. VERIFIED CUSTOMER
Frank was attentive and very helpful when explaining what may have been happening with my car based on the issue i described.
3/23/2019
Gad H. VERIFIED CUSTOMER
Thank you , Frank!
Gady
3/23/2019
Jackson F. VERIFIED CUSTOMER
Dan was very nice and helpful. Very professional.
3/23/2019
Veronica Z. VERIFIED CUSTOMER
Communicated well! Thanks much!
3/23/2019
Michelle H. VERIFIED CUSTOMER
Adam Myers was awesome, very helpful and kept me updated along the way. Thank you again for the great service!
3/23/2019
Joe N. VERIFIED CUSTOMER
Car running very smoothly after service. Thanks
3/23/2019
Katie M. VERIFIED CUSTOMER
Everyone was great - from scheduling to pickup. Jim had the paperwork ready for me when I dropped off my car, gave me an accurate time estimate and the payment system worked great too. I had to wait a bit for my car to be brought by but the driver apologized for the wait. Great experience as always.
3/23/2019
Jessica C. VERIFIED CUSTOMER
Dan was thorough and really helped me out by letting me have a loaner while the warranty-covered item was fixed and new tires/alignment done.
3/23/2019
Karen G. VERIFIED CUSTOMER
Excellent!
3/23/2019
Pravin S. VERIFIED CUSTOMER
Excellent service. No delays, everyone was attentive. Love the express checkout. Awesome!!
3/23/2019
Ellen C. VERIFIED CUSTOMER
I like working with Dan. He’s thorough, professional, courteous, and keeps me informed.
3/23/2019
Patty M. VERIFIED CUSTOMER
Frank was very helpful and easy to work with. But getting a quote and ordering and paying for the windshield was a nightmare. I am usually very pleased with my service at Royal Auto Group but this time, the steps to obtain the service were terrible.
3/23/2019
Deirdre H. VERIFIED CUSTOMER
Hector was a great communicator and very patient with my follow up questions, without being condescending, which is unusual for mechanics. Thanks, Hector!
3/23/2019
Choirov B. VERIFIED CUSTOMER
Hector Gonzalez was a great great rep! He was very nice and respectful! Made me feel like a valued customer who would want to come back again to the autoshop for services in the future.
Highly recommend 10/10. Thank you guys for great service!
3/23/2019
Landomery G. VERIFIED CUSTOMER
Chris is great!
3/23/2019
Carl I. VERIFIED CUSTOMER
Excellent customer service . &
gave me good information regarding a
question I had regarding engine periodically
stumbling & dying right after start up.
3/22/2019
Tita B. VERIFIED CUSTOMER
Jim is the best. He is the only reason we remained Royal Motors customers all these years. He is honest, thoughtful, smart, responsive — just a true problem solver who puts the customer first