Hector was terrific. Professional, courteous and efficient. Great personto have representingyour company!
3/21/2019
ROBERT B. VERIFIED CUSTOMER
Aldo was very helpful explaining what was going to be done. He called me a soon as the car was ready.
3/21/2019
Rebekah M. VERIFIED CUSTOMER
Mr. Jurado was very courteous and accommodating to my requests. The service was completed in under an hour and I was on my way.
3/21/2019
Kris L. VERIFIED CUSTOMER
Klemperer was very professional and courteous.
3/21/2019
David T. VERIFIED CUSTOMER
As always Jim gave me very good service took care of me as always for the years I have used your company thank you
3/21/2019
MARCUS M. VERIFIED CUSTOMER
Great communication and friendly service.
3/21/2019
ERIC H. VERIFIED CUSTOMER
Aldo was terrific. Great job
3/21/2019
Miguel Z. VERIFIED CUSTOMER
Johnny Lui was a super pro. Explained options and made it happen very quickly. Was very pleased with the entire service experience.
3/21/2019
Jay Aarom. VERIFIED CUSTOMER
Super friendly and well informed. Will come back for future services.
3/21/2019
Christopher C. VERIFIED CUSTOMER
Great, thanks!
3/21/2019
Michael L. VERIFIED CUSTOMER
Hector is the best.
3/21/2019
KAREN K. VERIFIED CUSTOMER
Dan Spingola has been very helpful both times that he over saw the care of my car. He listens well to question and concerns that I may have. He seems knowledgeable and resourceful to provide answers. He also keeps me informed on the progress of the servicing of my car. Dan is very personable and a pleasure to work with.
3/21/2019
Piranavan S. VERIFIED CUSTOMER
Dan was amazing! He helped work out everything I needed to do for my punctured tire, scheduled maintenance and even my car play upgrade.
3/21/2019
Tiago B. VERIFIED CUSTOMER
Frank was nice, fast and productive. Great Service! Great Job! Thanks!
3/20/2019
Will K. VERIFIED CUSTOMER
Johnny was extremely professional and proficient. Thank you for taking care of the issue.
Much appreciated,
W Karnofsky
3/20/2019
Sally V. VERIFIED CUSTOMER
All went well
3/20/2019
Jeffrey O. VERIFIED CUSTOMER
Although I am happy with the Audi service, Christopher sung wasn’t very friendly. I’ve worked with more pleasant people at Audi before.
3/20/2019
Michael G. VERIFIED CUSTOMER
Chris is the reason we keep coming back to Royal Automotive Service. His professional never ceases to amaze me. Chris is an incredible asset to your company and truly exemplifies what customer service should be. When Chris is not available Johnny Liu has also been an incredible asset to us and has always provided exceptional service. Please keep up the great work and thank you for valuing these exceptional individuals.
3/20/2019
Dea M. VERIFIED CUSTOMER
Such great customer service!
3/20/2019
Maya B. VERIFIED CUSTOMER
Great service in person. The phone system needs work as does the website for scheduling service. I had to come in person to get an appointment, which seems kids of ridiculous.