Fast and efficient, loaner is important, new online messages great , Klever offers good and friendly service!
3/15/2019
Michael J. VERIFIED CUSTOMER
Frank provided excellent customer service ????
3/15/2019
Bertrand S. VERIFIED CUSTOMER
Quick and painless process. Mr. Jurado was very courteous and helpful
3/15/2019
Arjun L. VERIFIED CUSTOMER
Walked away feeling like I overpaid for service and was scammed. For my brake service Adam initially gave me a quote of $1200 for just 2 front brakes. After I questioned this he brought it down to $1000 because he made a “mistake”. Clearly was just trying to exaracf as much money for me as possible. After I dropped off my car I called around and found out I significantly overpaid especially since I only did 2 brakes. Also the water shortage is over, but you no longer wash the car, not great service to keep the cost saving measures even after there is no reason. Won’t be returning to Royal Audi Service again.
3/15/2019
Dave B. VERIFIED CUSTOMER
Thanks
3/14/2019
PAUL L. VERIFIED CUSTOMER
Very good service
3/14/2019
CHRISTINE B. VERIFIED CUSTOMER
Fast service. Great!
3/14/2019
Spencer S. VERIFIED CUSTOMER
Chris is great!
3/14/2019
Manan N. VERIFIED CUSTOMER
had to wait 30 mins when I came back to get my car.
3/14/2019
EDGAR P. VERIFIED CUSTOMER
The car feels like it’s brand new. Good job Chris... appreciated.
3/14/2019
KATHERINE O. VERIFIED CUSTOMER
Jonny is always professional!
3/14/2019
Thomas P. VERIFIED CUSTOMER
Please call tom on his cell phone ****-****-xxxx.
Thank you- Alice Pulliam
3/13/2019
Ricky T. VERIFIED CUSTOMER
The service personnel's attitude is good. But the root cause of my loud noise brake problem probably not fix yet. The service person told me where I live might have causes the problem. But I had this issue since day one I took delivery of my 2018 Audi model A3. Also I had drive Mercedes, BMW, Cadillac and the less expensive model Acura, Pontiac while I lived in this same address for 40 years. I never had this nose brake on the other new cars as this new Audi A3.
3/13/2019
Elyse M. VERIFIED CUSTOMER
Great customer service! Very helpful. You are lucky to have him as an employee
3/13/2019
Elana N. VERIFIED CUSTOMER
Wish it could have been vacuumed!
3/13/2019
Christopher B. VERIFIED CUSTOMER
Drop off was operated very smoothly! Pickup was as well.
3/13/2019
Moraya K. VERIFIED CUSTOMER
Adam was solicitous and very helpful. My Royal Motors experience was positive.
3/13/2019
Ken Y. VERIFIED CUSTOMER
Friendly service adviser and service manager!
3/13/2019
Susan M. VERIFIED CUSTOMER
Thank you - Royal Motors Service is always very efficient - excellent job!
Regards, Susan
3/13/2019
Jeffrey H. VERIFIED CUSTOMER
Hector was very friendly and professional. He provided helpful info about my car that I did not know. I was very pleased with my interaction with him.