Very nice experience! Bonnie took the time to answer my questions and my concerns I had with scratches on my hood. It was a pleasure to go to Cadillac to get my oil changed !
10/10/2019
Helene W. VERIFIED CUSTOMER
She is outstanding, an asset to Gold Coast and GM!
It is a pleasure to deal with her.
10/10/2019
Katherine Z. VERIFIED CUSTOMER
Bonnie is great with people. Great job
10/10/2019
Michele N. VERIFIED CUSTOMER
Always provide excellent care
10/9/2019
William D. VERIFIED CUSTOMER
Thanks again,everything was top notch
10/9/2019
Galo V. VERIFIED CUSTOMER
As always, Crystal continues to provide an exceptional client experience. Thank you!
10/9/2019
John F. VERIFIED CUSTOMER
Greeted me with a smile, competently addressed my questions and concerns. Crystal is an asset to your organization. Thank you
10/9/2019
Mary Z. VERIFIED CUSTOMER
Great service
10/9/2019
Joyce T. VERIFIED CUSTOMER
Good job. Efficient
10/9/2019
Kathryn D. VERIFIED CUSTOMER
Very comfortable easy process being taken care of by the team and Bonnie.
10/9/2019
Teresa P. VERIFIED CUSTOMER
Ms. Bonnie Lane has been both professional and polite when coming in for service. She goes the distance to answer questions. Gold Coast Cadillac service and staff has always been a pleasure and appreciated!
10/9/2019
Dana C. VERIFIED CUSTOMER
Bonnie was very helpful and my service at Gold Coast was great! I will definitely be back again.
10/9/2019
Debra Mueller. VERIFIED CUSTOMER
Michael has always Ben VERY helpful & makes the entire experience perfect! He is a great asset to your dealership !
10/9/2019
Rosemarie P. VERIFIED CUSTOMER
Always satisfied with gold coast and mike
10 8 19
10/8/2019
Eileen M. VERIFIED CUSTOMER
Friendly and professional treatment. Done in under 1 hour. Thank u
10/7/2019
Gina G. VERIFIED CUSTOMER
I have always have a great experience at Gold Coast Cadillac. They are very professional and friendly. The speed of service is usually amazingly short.
10/7/2019
David G. VERIFIED CUSTOMER
Crystal was wonderful and as professional as she is everytime I have dealt with her. I bought this car the first time I drove it CUE said it was -40 outside and the climate control was on 63 degrees and was blowing heat. It was checked I picked it up, got home, went out about 1 1/2 hours later the climate control screen said climate control off, but it was on, the messaging seats had a picture of the seat but no options to choose, the navigation said error sd card was removed, I brought it back on Saturday with 175 miles on the car the tech said there was a bulletin and flashed it I believe was the term. Took it home seemed fine the rest of saturday. I packed the car to go back to Florida Sunday morning 10/6. I left this morning stop at a store started to drive climate control went pressed the button for nav didnt work sd card removed error message the voice command said the service is un available at this time. I continued on with even with these problems to get home to Florida I got on the turnpike tried to engage super cruise it repeatedly said it was unavailable. I was so disgusted I called OnStar and asked if they could run diagnostics they came back on the line and said everything came back as failed. I turned around and unpacked the car and will be dropping it off tommorrow on monday 10/7. Would any of the features like crash response work if onstar said everything was a fail. A car that I have not driven for 24hours yet with 350 miles on it now should have all these failures. I will be speaking to management on next steps an exchanging the car. This was a limited stay in NJ I can not be stuck in NJ and I cannot drive to Florida in an unreliable car.