Bonnie Is always courteous and very knowledgeable of the Cadillac line 2 thumbs up
3/20/2019
Martina L. VERIFIED CUSTOMER
Bonnie was a pleasure. I will only deal with her or Mike in service!!
3/20/2019
Alexander C. VERIFIED CUSTOMER
I left my 2017 XT5 with Gold Coast for a week. This is the second time I’ve brought it in for the same issue: my dash alerts me to service driver assist system and my cruise control frequently disengages. The sensors must not be working correctly cause my lane keep assist and cruise control have been shotty at best.
I came back a week later to get my car back and nothing has been resolved. I was told it just didn’t act up the entire week they had it. Meanwhile, as soon as I drove it onto the parkway when leaving the dealership, the cruise control was unavailable and my lane keep assist was not working. I don’t know what needs to be done but nothing was rectified and I’m not pleased to have a super new car I got to ‘treat myself’ and the features I paid so much for don’t even work. And my dealership I bought the car from has been no help in fixing it.
3/20/2019
Gerald D. VERIFIED CUSTOMER
Mike is very polite and a gentleman, and knowledgeable about the car.
3/20/2019
Gary A. VERIFIED CUSTOMER
Quick efficient and pleasant
3/20/2019
Mary T. VERIFIED CUSTOMER
Bonnie was extremely helpful
3/20/2019
Evan G. VERIFIED CUSTOMER
Appreciated the qui m responsiveness and fixing the precise issue I came in for. Still waiting to hear from someone regarding an issue with the windshield (which was present on the vehicle when purchased). But Anthony was great.
3/20/2019
Thomas M. VERIFIED CUSTOMER
Wonderful experience. Thank you very much
3/19/2019
William L. VERIFIED CUSTOMER
Service was excellent!!
3/18/2019
Andrea P. VERIFIED CUSTOMER
I was extremely pleased with the service manager Bonnie Lane. She sent me frequent updates on the status of the car repair and was friendly and efficient throughout the process. She is a tremendous asset to Gold Coast Cadillac.
3/18/2019
Kenneth W. VERIFIED CUSTOMER
She is very efficient & explains what services were completed-
& very warm & friendly -
As is bob foster they are always welcoming & one of the reasons
A loyal customer
3/18/2019
Brian L. VERIFIED CUSTOMER
Crystal was great in explaining to me the process and what work was being done as well as keeping me informed on the duration of time it was going to take
3/18/2019
Timothy W. VERIFIED CUSTOMER
Thanks. Mike is the best.
3/18/2019
Leigh R. VERIFIED CUSTOMER
My car was returned to me with grease on the passenger head rest and the drivers door and seat. Very disappointed with this service call I have never gotten my car back in that condition. I plan on making a call to the service manager this week.
3/18/2019
Eugene E. VERIFIED CUSTOMER
They took my car right away and completed the service promptly as always.
Always a pleasure going to Gold Coast Cadillac
3/18/2019
Ester A. VERIFIED CUSTOMER
Service was great
3/17/2019
Gary M. VERIFIED CUSTOMER
Outstanding service.
3/16/2019
Jeff A. VERIFIED CUSTOMER
Always a great experience. Very professional
3/16/2019
Myron S. VERIFIED CUSTOMER
Quick personal service. I was just notified as soon as my car was ready.
Always a pleasure having Mike Levin being my service person.
3/16/2019
Ted L. VERIFIED CUSTOMER
Crystal was outstanding. Mike was his usual stellar self.