On time, addresses all issues, friendly service, convenient VIP service.
11/17/2021
Joseph D. VERIFIED CUSTOMER
This is my first Cadillac and my first time using the Service Department at Gold Coast. Seamless would be an understatement. John Boyle greeted me promptly at 8am. In a matter of 10 minutes I was checked in and in my loaner car. I received periodic emails throughout the day and ultimately a text message letting me know that my car was ready to pickup. I will be a return customer. I have run client service teams for the better part of 25 years. I would be blessed to have someone like John Boyle working on my team. Kudos!
11/17/2021
James K. VERIFIED CUSTOMER
I had yet another terrific experience at Goldcoast! John provided exceptional service, keeping me informed every step of the way as i waited in the comfortable waiting area. My car was serviced, cleaned and returned to in less time than I had anticipated. Thank you!!!
11/17/2021
Frances P. VERIFIED CUSTOMER
Bonnie Lane is absolutely wonderful
11/17/2021
Lauritz J. VERIFIED CUSTOMER
Very easy to get an appointment. Fast service
11/16/2021
Gustave G. VERIFIED CUSTOMER
Very helpful. Dropping the car off went smoothly.
11/16/2021
Andrew H. VERIFIED CUSTOMER
Courteous and prompt
11/16/2021
Patricia D. VERIFIED CUSTOMER
Everything was completed in a timely fashion, my vehicle was returned clean. The concierge service was fantastic too!
11/16/2021
Michael S. VERIFIED CUSTOMER
Bonnie was terrific!
11/16/2021
John V. VERIFIED CUSTOMER
He was fine but GoldCoast did not have
Parts for one of the parts for One recall
Not impressive
Dr Verdon
11/16/2021
Stephen V. VERIFIED CUSTOMER
Completely satisfied thank you very much
11/15/2021
Robyn I. VERIFIED CUSTOMER
Great, no pressure service and car cleaned with service.
11/15/2021
Joseph M. VERIFIED CUSTOMER
Very helpful and I was really satisfied with his experience in the service department
As Always , your service dept is second to none. Thank you.
11/14/2021
Janice H. VERIFIED CUSTOMER
Bonnie is friendly, thorough, quick and very helpful. She is a pleasure to deal with and an asset to the Gold Coast team!
11/14/2021
Ann D. VERIFIED CUSTOMER
Mark my service rep. who assisted me today with my car was fantastic. He is always kind/patient and professional. Thankyou
11/14/2021
Robert T. VERIFIED CUSTOMER
Great job by my service advisor Phillip Trocchia taking care of my Cadillac SRX. Very happy and satisfied with Gold Coast Cadillac service.
11/13/2021
Nancy S. VERIFIED CUSTOMER
I have purchased several vehicles from Gold Coast and have always found the staff in all departments to be completely honest and professional. Bonnie has been a great help in keeping my Cadillacs running great.
11/13/2021
Karen C. VERIFIED CUSTOMER
John was very helpful and responsive with my recent service experience. Thank you.