the service dept could not repair a minor vapor leak, p0456
11/4/2021
Dominic V. VERIFIED CUSTOMER
Great service as usual
11/4/2021
Muriel G. VERIFIED CUSTOMER
Ive always had great customer care at Gold Coast. My most recent visit, under the great care of John Miller was awesome. John went over and above to take care of my car, I cant put in words how pleasantly surprised I was of the final outcome. John is certainly an asset. I hope this service continues. I love my Cadillac SRX.
11/4/2021
Lauren V. VERIFIED CUSTOMER
Bonnie was awesome!
11/4/2021
Andrea S. VERIFIED CUSTOMER
Bonnie Lane was excellent
11/4/2021
Michael R. VERIFIED CUSTOMER
Thank you for the great service
11/4/2021
Timothy R. VERIFIED CUSTOMER
Great customer service’
11/3/2021
Nisha I. VERIFIED CUSTOMER
Great job thanks
11/3/2021
Sharon H. VERIFIED CUSTOMER
I have had 2 previous Escalades. Both serviced by Gold Coast. I purchased a2021 Escalade from you. Part of the reason for spending 98,000 on a vehicle is the service. I would have bought at Pine Belt Cadillac, which is 5 minutes from my house, if I had known how horrible your service dept had become. I understand no one wants to work. I myself am a small business owner. But when the only 2 people when you drive into your service area can’t get off their cell phones to acknowledge you. That’s wrong. Your best employee is the loaner man!! Give him a raise and take it from the salary of the 2 Uninterested “technicians “
11/3/2021
Thomas D. VERIFIED CUSTOMER
Very Professional
11/2/2021
Elwood B. VERIFIED CUSTOMER
Yours is a CLASS operation, indeed for we lived in NJ YEAR ROUND, we would definitely use you store as our ‘go to’ place for service!
11/2/2021
Brian H. VERIFIED CUSTOMER
Dealerships often have a reputation for being over priced. When I came in to get my brakes checked today I expected to spend somewhere north of $1000. John Boyle was happy to have a
the team at Cadillac look over my vehicle and check my brake system. A component was replaced on my braking system that was under warranty free of charge.
If I would’ve taken my vehicle to any regular repair shop they would’ve said I needed pads and rotors, took my money and sent me on my way.
John was a pleasure to deal with and also advised me on competitive services that I was utilizing elsewhere. You cannot put a price on honesty and I appreciate it John’s service today. Thank you for keeping my family safe and being honest. It pays to buy a Unionmade vehicle.
11/2/2021
Dennis B. VERIFIED CUSTOMER
Very professional
11/2/2021
Carlo M. VERIFIED CUSTOMER
Very professional
11/2/2021
Richard G. VERIFIED CUSTOMER
Excellent service!!
11/2/2021
Dawn M. VERIFIED CUSTOMER
Great service even fixed a recall. Always happy at Gold Coast Caddilac.
Thank you
11/2/2021
Gary A. VERIFIED CUSTOMER
She is the best. Keeps you informed, quick and thorough.
11/2/2021
Thomas C. VERIFIED CUSTOMER
Satisfied with service experience & service rep. Waiting time reasonable, waiting area pleasant and coffee good but missed bagels.
11/2/2021
Diane F. VERIFIED CUSTOMER
Fast service and they kept us informed about what needed to be done before they did it