Bonnie is always very professional and efficient. She always lets you know what’s happening with your car and what time you can expect it to be done
3/12/2021
Young B. VERIFIED CUSTOMER
Best service
3/12/2021
Robert R. VERIFIED CUSTOMER
Bonnie was extremely helpful and very professional
3/11/2021
Thomas G. VERIFIED CUSTOMER
???? Love Bonnie she is a very down-to-earth person easy to talk to and I think she understands everything
3/11/2021
Antona M. VERIFIED CUSTOMER
Excellent service
Thank you
3/11/2021
Franklin R. VERIFIED CUSTOMER
Very very happy with the service, and the vehicle.
3/11/2021
Arthur G. VERIFIED CUSTOMER
As usual, could not have been nicer. I brought the car in after requesting service in the morning. I took a walk, and the car was ready when I returned. I was flattered that the service writer remembered me from servicing my other car at Cirvle Chevret. Very nice.
3/10/2021
Helene W. VERIFIED CUSTOMER
Bonnie Lane is the best service advisor that I have ever worked with in my 55 years as an automobile service manager! her attention to detail and her constant communications keeping me updated is amazing!
If I was still working as a service manager I would take her away from you! I would actively recruit her she is a gem and the management staff at Gold Coast Cadillac doesn’t recognize and realize what a gem that they have In the service department! Feel free to give me a call , if you wanna know anything else! I think that wraps it up!!!!!
3/10/2021
Joseph C. VERIFIED CUSTOMER
She is excellent customer service
3/10/2021
Maria F. VERIFIED CUSTOMER
Easy experience
3/10/2021
Kevin G. VERIFIED CUSTOMER
Bonnie is the best
3/10/2021
Louise S. VERIFIED CUSTOMER
Glad the service was completed promptly.
3/10/2021
Anthony V. VERIFIED CUSTOMER
Bonnie was very courteous and took care of my service needs in a professional manner.
3/9/2021
John O. VERIFIED CUSTOMER
Bonnie was very efficient and I was impressed with the speed in which my car’s service was completed. Bonnie was solicitous as to my waiting time and readily offered me a loaner car if I chose not to wait.
3/9/2021
Annemarie G. VERIFIED CUSTOMER
Friendly fast and efficient is all I can say..... love the service department at cadillac
3/9/2021
Christian M. VERIFIED CUSTOMER
Very pleased with the service from drop off to pickup. Very professional, efficient, and courteous.
3/7/2021
Louis S. VERIFIED CUSTOMER
I travel from Staten Island to buy my cars and for my service for many years from start to finish its a seamless operation the service department is very professional and when I get my car back from service I go home with a clear head. Thank you.
3/7/2021
Nisha I. VERIFIED CUSTOMER
She was exceptionally nice and helpful. It was my first oil change since I purchased my car back in July of 2020. I was told at time of purchase that my first oil change would be free. Well needless to say the time had expired for the oil change. She was able to get me the oil change at no charge. I really appreciate her going above and beyond. Thanks again!
3/7/2021
Alfred T. VERIFIED CUSTOMER
Bonnie was right on it when got there again Gold Coast another pleasant experience go there you won’t be sorry
3/5/2021
Judith B. VERIFIED CUSTOMER
Very nice service area--friendly -helpful people--thank-you-